VAIBHAVI ANANT LOGDE
VIRAR,Maharashtra
Summary
To Serve In A Dynamic And Growth Oriented Organization Where I Can Make Use Of My Knowledge As Well As Personal Attributes To Achieve Organization Goal.
Overview
4
4
years of professional experience
1
1
Language
Work History
KYC VERIFICATION EXECUTIVE
ATHARVA FIN SERVE AGENCY
ANDHERI, MUMBAI, MAHARASHTRA
2017.11 - 2019.01
- PROCESSING HOME LOANS APPLICATION ACTIVITIES DOCUMENTS FOLLOWS.
- MANAGING ATTENDANCE AND LEAVES OF THE FILED EXECUTIVE.
- ALLOCATION TELE CALLING LISTS FILED EXECUTIVE
- HANDALING OFFICE ROUTING WORK.
- HANDALING AGENTS CALL.
- CREATED EXCEL FOR DAILY , WEEKLY AND MONTHLY REPORT.
AUDIT EXECUTIVE (KYC DEPARTMENT, OPERATIONS)
ANGEL BROKING ON PAYROLL OF ANEEL LASOD AND ASSOSOCIATES
ANDHERI, MUMBAI, MAHARASHTRA
2019.02 - 2019.09
- COMMUNICATE WITH CUSTOMERS FOR IN PERSON VERIFICATION (IPV)(ON BOARDING OF CLIENTS).
- END TO END MANAGEMENT OF CLINT KYC PROCESS INCLUDING VERIFY DOCUMENTS, CHECK FORMS, PUSH DOCUMENTS, UPLOAD DOCUMENTS ON BACK OFFICE.
- ARRANGING FOR REQUIRED DOCUMENTS THAT FULFILLS KYC NORMS.
- MAINTAIN REPORTS AND PREPARING MIS.
ASSOCIATE -CUSTOMER SUPPORT
ANGEL BROKING
ANDHERI, MUMBAI, MAHARASHTRA
2019.12 - Current
- ASSISTING TO CONTRIBUTE AND MAINTAIN TOTAL PERSISTENCY FOR THE COMPANY
- CUSTOMER SERVICE MANAGEMENT AND ESCALATIONS RELATED TO RENEWAL AND MODAL DATA.
- POSP CALLING (SUPPORT FOR DIY INSURANCE).COORDINATE WITH SUB BROKER FOR COMPLETE THERE IRDA EXAM AND TRAINING.
- HANDEL END TO END ACCOUNT PROCESSING FOR NPS. RESOLVE INTERNAL AND EXTERNAL QUARRIES REGARDING NPS PRODUCT.
- PROVIDED PRIMARY SUPPORT TO INTERNAL AND EXTERNAL CUSTOMERS AND SUB BROKERS.
- COMMUNICATED WITH REGIONAL HEAD, RELATIONSHIP MANAGERS, FOR QUOTES (GI, HI).
- COLLABORATED WITH SALES TEAM MEMBERS AND INSURER FOR DISCOUNTING QUOTES,AND RESOLVE CUSTOMERS ISSUES.
- MAINTAIN DAILY MIS AND PREPARE DAILY REPORT FOR REGIONAL HEAD'S. HANDLED THE QUARRIES AND ISSUES REGARDING POLICES AND QUOTES .
- HANDLED DAY-TO-DAY RELATIONSHIP MANAGERS CONTACT VIA PHONES.
- RESPONDED TO CUSTOMER REQUESTS AND RELATIONSHIP MANAGERS FOR PRODUCTS, SERVICES AND QUOTE INFORMATION.
- ARRANGE MEETINGS FOR RM' TRAINING AND PRODUCTIVITY PURPOSE.
Education
T.Y.BCOM -
Mumbai Board
H.S.C - undefined
Mumbai Board
S.S.C - undefined
Mumbai Board
Skills
Customer service and support
Complaint resolution
Creative problem solving
Report preparation
Problem-Solving
Additional Information
- PERSONAL DATA , Good Presentation Skills, A Passion For Excellence & Perfection, High Energy Levels & Result Orientation, Strongly A Team Player, “Can Do Attitude”. Name : VAIBHAVI ANANT LOGDE Date Of Birth : 12thjuly. 1996 Nationality :, Gender : Female Address : Room no 304 ,Sai Sawli Sadan, Ranle talav,ManvelPada Road,Virar East. Tal- Vasai, Dist – Palghar Pin – 401305 Maharashtra
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ASSOCIATE -CUSTOMER SUPPORT
ANGEL BROKING
2019.12 - Current
AUDIT EXECUTIVE (KYC DEPARTMENT, OPERATIONS)
ANGEL BROKING ON PAYROLL OF ANEEL LASOD AND ASSOSOCIATES
2019.02 - 2019.09
KYC VERIFICATION EXECUTIVE
ATHARVA FIN SERVE AGENCY
2017.11 - 2019.01
T.Y.BCOM -
Mumbai Board
H.S.C - undefined
Mumbai Board
S.S.C - undefined
Mumbai Board