Results-driven Marketing Veteran with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
13
13
years of professional experience
3
3
Languages
Work History
AVP, Branding & Communications
Finvasia Securities
Mumbai
03.2023 - 10.2023
Created an impactful GTM strategy and annual marketing plan, within the budget and to meet objectives
Conducted Brand and Media Audits for fine-tuning brand positioning and goal assessment
Created a 15+ member Marketing team with training, SOPs & processes, fostering a culture of collaboration
Improved the Customer Lifetime Value (CLV) through effective retention, upselling, and cross-selling strategies
Supervised testing and running ROAS optimized sales funnels for Awareness and Leads: Meta, Google, news media and email campaigns
These ads were targeted and retargeted based on TG data collected internally
Oversee social media strategy and community management with engaging visuals, articles, and videos, tailored to each platform
Strengthened niche media relations in BFSI beats, to secure positive coverage, better sentiments and improve the brand’s share of voice
Pushed for earned PR exposures in niche media with articles, interviews, podcasts, event speakerships, etc
Represent the brand at various industry association events for awards and to network
Streamlined internal operations, optimizing processes from customer support to communications, onboarding to exit strategies, and engagement to promotions
Led cross-functional crisis response training, ensuring brand resilience in challenging situations
Successfully launched an AI-feature, working closely with the development, legal, and external audit teams
Monitored marketing performance and effectiveness, and implemented course corrections for optimization
Support Function:
Collaborated with leadership to redefine the business Vision and Mission in India, along with the brand identity
Helped in identifying new growth opportunities for the category and in creating internal business reports
Achievements:
Annual brand planning and negotiations resulted in 27% reduction in brand spends (Y-on-Y)
Significance within 6 months – 46% growth in app installs, 36% growth in social reach and 300+% surge in media exposures (coverage), Avg
Cost per acquisition (CPA) reduced by 7.5%
Demonstrated adept crisis management skills during a high-profile PR incident, safeguarding brand reputation effectively.
Marketing Manager, Public Affairs & Communications
Swift
Mumbai
07.2020 - 02.2023
Budget Management: Managed a highly B2B focused budget of INR 1.8 to 2 crore, tailored to the highly niche target group of top-tier bankers
Brand Growth: Achieved 10-15% YoY growth in brand representation, engagement and reach
Media Share of Voice (SOV): Spearheaded a 35% surge in media coverage in just 14 months, including an impressive 4x growth in Category A media coverage, elevating brand visibility
Community Engagement: Achieved a remarkable 9% growth in community engagements through non-customer events, influencer collaborations, and dynamic social media initiatives
Internal & Board Communication: Planned targeted communication to all stakeholders through letters & newsletters, ensuring comprehensive sales support and board interventions, fostering seamless information flow and strategic decision-making processes
Industry Engagements & Events: Orchestrated 15+ C-suite events (35-50 participants/event) and 20+ mid-management events (250-500 participants/event) in over 18 months, driving impactful industry engagement
Innovative Initiatives: Pioneered SWIFT’s inaugural ‘Student Challenge’ for leading Indian B-schools, providing global exposure and nurturing emerging talent
Government & Industry Relations:
Developed invaluable connections with Sr
Government officers (IRS, IAS) in 14+ States: Offices of Revenue, Finance, Registration departments, Indian Banks’ Association
Jointly launched a digital B2B service with Sri
Ravindra Jaiswal, Minister of UP state (March 2021)
Asst. Marketing Manager (India & Philippines)
Kingston Technology and HyperX
09.2013 - 06.2020
Managed extensive marketing activities for both brands simultaneously.
Budget: Managed annual budgets ranging from INR 2-2.5cr, resulting in a consistent 15-20% YoY sales growth.
Rebranding Triumph: Orchestrated a 6-month rebranding campaign for HyperX in India (2015), achieving a remarkable 70% target group (TG) media mind-share and capturing an outstanding 73% market share by 2016.
PR Pinnacle: Achieved a remarkable organic PR reach of 1.3 billion+ through 800+ high-impact articles, setting a global benchmark in 2019.
Event Mastery: Directed 50+ sales-linked product launches with strategic media, influencer, and ad campaigns, significantly enhancing brand presence.
Stakeholder Relations: Cultivated key partnerships with trade/channel partners, key customers, agencies, media, associated brands, community influencers, vendors, and government officials.
Influencer Program: Pioneered a high-impact Organic Influencer Program in India, amassing a far-reaching audience of over 1 million, further strengthening our market presence (2018).
Led ROI-driven marketing campaigns with industry stalwarts like Shah Rukh Khan, Yami Gautam, Ayushman Khurana, prominent RJs, VJs, top-tier gamers, and renowned brands.
Community Catalyst: Initiated the 'Gaming Café Alliance', generating an impressive tally of over 80 B2B Sales orders within just five months (2016), showcasing strategic community-building prowess.
Strategic Collaborations: Forged impactful co-branding and promotional partnerships with industry giants, amplifying brand reach.
Diversification and Expansion: Introduced new tools for promotion including influencer outreach programs, e-commerce listing, PR messaging and outreach, social promotions, and brand collaborations, driving brand diversification and market expansion.
Effective Reporting and Campaign Analysis: Implemented rigorous reporting and analysis processes, conducted weekly, monthly, quarterly, and annual assessments to track campaign performance and ensure strategic alignment with business objectives.
Corporate & Tech PR
ASUS Technology
11.2012 - 08.2013
Managed content on company website, delivering prompt updates during emergency situations.
Developed familiarity with company services and promotions to accurately respond to customer inquiries.
Worked closely with business partners to develop consistent messaging across platforms and departments.
Developed and nurtured meaningful relationships with key media.
Created high-quality press releases, blogs and newsletters.
Performed tasks and projects as assigned by director of marketing.
Used various social media platforms for media and blogger outreach.
Supported public relations managers with writing, researching and preparation of materials
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
Managed media relations for organizations to produce successful results.
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
Facilitated press conferences and other outreach events to raise visibility of organization.
Conducted media relations and responded to media requests for information.
Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
PR Account Executive
The PRactice
01.2011 - 08.2012
Developed brand media relations strategies that bolstered community awareness and knowledge.
Coordinated press releases and handled press inquiries for 16 companies,
Used Multiple tools to create and distribute press releases to media outlets.
Oversaw social media presence and aligned posts to include branding and trending ideas.
Developed and promoted corporate brand, images and identity to media and public.
Increased brand awareness through development and implementation of successful public relations campaigns.
Cultivated strong corporate image and identity with clear branding.
Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Reviewed marketing materials and documents for brand accuracy and trending design.
Collaborated with other departments to develop integrated branding and public relations strategies.
Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
Managed editorial calendars and rescheduled PR events and meetings.
Created and implemented systems and processes for monitoring media coverage.
Led crisis communications and media relations activities in response to challenging situations.
Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Authored fresh and engaging press releases and prepared complete press kits.
Drafted speeches for company executives and advised on media talking points.
Fostered positive relationships with key business journalists in national and trade publications.
Prepared RFP and RFQ responses for new business pitches and presentations.
Education
MBA - Marketing Management
Mumbai University
2017
GNIIT - Software Engineering
NIIT Institute
2009
Fundamentals of Digital Marketing, Google Academy
VUCA Leadership, Great - undefined
2022
Skills
Brand Positioning
GTM Strategy
Media/ Public Relations
Customer Experiences and Retention
Budgeting with P&L
Developing Marketing Communication (ATL/BTL/Digi/Social)
Optimize TOF & BOF leads and reach
Creating Event IPs and Speakerships
Optimizing ROAS in Paid Media and Sponsorships (Digital Social)
Business Development,
Press Conferences
Industry Collaboration
ORM
Product & Brand Launches
Creating Value-based Content
Research based Social media campaigns
Crisis Risk Mitigation
Cost Negotiations
Accomplishments
Focused deliverables:
Created an impactful GTM strategy and annual marketing plan, within the budget and to meet objectives.
Conducted Brand and Media Audits for fine-tuning brand positioning and goal assessment.
Created a 15+ member Marketing team with training, SOPs & processes, fostering a culture of collaboration.
Improved the Customer Lifetime Value (CLV) through effective retention, upselling, and cross-selling strategies.
Supervised testing and running ROAS optimized sales funnels for Awareness and Leads: Meta, Google, news media and email campaigns. These ads were targeted and retargeted based on TG data collected internally.
Oversee social media strategy and community management with engaging visuals, articles, and videos, tailored to each platform.
Strengthened niche media relations in BFSI beats, to secure positive coverage, better sentiments and improve the brand’s share of voice.
Pushed for earned PR exposures in niche media with articles, interviews, podcasts, event speakerships, etc.
Represent the brand at various industry association events for awards and to network.
Streamlined internal operations, optimizing processes from customer support to communications, onboarding to exit strategies, and engagement to promotions.
Led cross-functional crisis response training, ensuring brand resilience in challenging situations.
Successfully launched an AI-feature, working closely with the development, legal, and external audit teams.
Monitored marketing performance and effectiveness, and implemented course corrections for optimization.
Supported:
Collaborated with leadership to redefine the business Vision and Mission in India, along with the brand identity.
Helped in identifying new growth opportunities for the category and in creating internal business reports.
Achieved:
Annual brand planning and negotiations resulted in 27% reduction in brand spends (Y-on-Y).
Significance within 6 months – 46% growth in app installs, 36%growth in social reach and 300+% surge in media exposures (coverage), Avg. cost per acquisition (CPA) reduced by7.5%.
Demonstrated adept crisis management skills during a high-profile PR incident, safeguarding brand reputation effectively.
Timeline
AVP, Branding & Communications
Finvasia Securities
03.2023 - 10.2023
Marketing Manager, Public Affairs & Communications
Swift
07.2020 - 02.2023
Asst. Marketing Manager (India & Philippines)
Kingston Technology and HyperX
09.2013 - 06.2020
Corporate & Tech PR
ASUS Technology
11.2012 - 08.2013
PR Account Executive
The PRactice
01.2011 - 08.2012
MBA - Marketing Management
Mumbai University
GNIIT - Software Engineering
NIIT Institute
Fundamentals of Digital Marketing, Google Academy
VUCA Leadership, Great - undefined
Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPersonal development programs