Vaibhav Kumar Dubey
BHOPAL
Summary
Seasoned Manager with comprehensive experience of more than 14 years in customer relationship, team leadership,retail banking, loans and deposit growth. Proven track record for delivering exceptional customer service while maximizing profitability. Skilled in risk management, financial analysis, and strategic planning. Have made significant contributions to business development and operational efficiency in previous roles. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
15
15
years of professional experience
6
6
Certification
Work History
Planning Officer
Indian Overseas Bank
Baroda
05.2024 - Current
- Currently working as Planning Officer for Baroda region. Responsibilities include expansion of branch network, initiating and implementing CSR activities, organizing public awareness campaigns and liaisoning with government departments.
- Advocated for smart growth initiatives that promote sustainable development practices.
Branch Manager
Indian Overseas Bank
Dehradun
07.2017 - 04.2024
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
Assistant Manager
Indian Overseas Bank
BHOPAL
07.2013 - 06.2017
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Relationship Manager
Satish Agro Industries
Indore
12.2009 - 04.2013
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
Education
MBA - Banking And Finance
IGNOU
New Delhi09-2024
CAIIB - Banking And Finance
IIBF
Mumbai05-2017
Bachelor of Science - Information Technology
JRN Rajasthan Vidyapeeth University
Udaipur12-2009
Skills
- Organizational Skills
- Public presentation
- Operations Management
- Budgeting and financial management
- New Business Development
- Credit risk management
Affiliations
Involved in social activities like fund raising for animal care shelters, orphanages and child care homes.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Certification
• Certified Credit Professional, Indian Institute of Banking & Finance, 2024
• Certified Treasury Professional, Indian Institute of Banking & Finance, 2021
• Certificate course in Foreign exchange, Indian Institute of Banking & Finance, 2020
• Credit Skills for bankers, Retail Lending certification, Moody's analytics, New York, 2020
• Anti Money laundering/KYC, Indian Institute of Banking & Finance, 2014
- JAIIB, Indian Institute of Banking & Finance, 2014
Accomplishments
- Leadership Development Programme for Top performers, XLRI Jamshedpur
- Recognition Program for top performers, IIM Indore
References
References available upon request.
Timeline
Planning Officer
Indian Overseas Bank
05.2024 - Current
Branch Manager
Indian Overseas Bank
07.2017 - 04.2024
Assistant Manager
Indian Overseas Bank
07.2013 - 06.2017
Relationship Manager
Satish Agro Industries
12.2009 - 04.2013
MBA - Banking And Finance
IGNOU
CAIIB - Banking And Finance
IIBF
Bachelor of Science - Information Technology
JRN Rajasthan Vidyapeeth University
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