Knowledgeable Workspace Solution Specialist well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Pan India office scalability and diversified experience in managing branch offices. Real Estate and Space management forecast, office set up, transition and readiness, Repair & Maintenance
Liasoning with Govt regulatory( BMC/NMMC, Police, Telecom dept, Electrical Inspectors.)
Experienced in Labour laws, Wages register, Muster Roll, PF & ESIC, Internal Audits with Vendors & Contract Labour vendors, Leave Management, Vendor Compliance on Statutory labour laws (State& Central)
Cost optimization - Office Budgeting, AOP v/s Actual analysis, cost on Capex/Opex items for facilities.
Driving EHS activities and ensuring offices are EHS complaint.
Ensuring the Quality Projects on Opex & Capex cost.
Optimization, Safety & Security through process improvements by implementing (Kaizen and Six Sigma).
Competent on ISO 9001, ISO 14001 (EMS), ISO 18001 for OHSAS & ISO 27001:2005 for (ISMS) & ISO22301 on BCMS.
High skill sets on vendor management and sustainability, Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Lead - Workplace Solutions Group
Samsung India Electronics Pvt Ltd
Mumbai
12.2017 - Current
Executed on-time, under-budget real estate project for business..
Handling of Infrastructure office Projects (Space identification for new office, office set up, Compliance Procedure,
Renovation, Retroficiation and Co working spaces).
Experience in Leading and managing multiple offices, branch office visit, meeting with employees and addressing
VOC's.
Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Maintained facility grounds, equipment and safety compliance.
Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Experienced in handling Expat management portfolio.
Reviewed and oversaw construction and renovation projects.
Resolved problems, improved operations and provided exceptional service.
Learned and adapted quickly to new technology and software applications.
Cultivated interpersonal skills by building positive relationships with others.
Proven ability to develop and implement creative solutions to complex problems.
Identified issues, analyzed information and provided solutions to problems.
Exercised leadership capabilities by successfully motivating and inspiring others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Developed and oversaw budgets for facilities and worked within cost restraints.
Self-motivated, with a strong sense of personal responsibility.
Manager- Administration & Facilities
Glenmark Pharmaceuticals Ltd
Mumbai
12.2015 - 12.2017
Vendor Management - Evaluation of vendors, Negotiate in terms of prices and deliverables Internal & external vendors on administrative matters, Supply Chain Management,Learned and applied preferred systems for scheduling, purchasing and problem-solving.
Preparing, Monitoring and Analyzing Budgeting (Capex/Opex ) for particular fiscal Cost Saving Initiatives on Business Excellence Parameters (Lease, Infrastructure, Energy Management, Stationery & Local Purchase)
Corporate Telephone connections- Vodafone and Airted PRI Lines & Data cards
Consolidation & Optimization on Manpower resources, Office Space & Lease agreements
Ensuring for Agreements, Contracts, Rate Contracts are in Place and renewed timely
New office set up and management.
Physical security Management (ID cards, Access Control, Fire Alarm System, Fire Hydrant System & CCTV.) Driving DMAIC Project on Power Units reduction, Printing & Stationery and Space Management items
Contributions to Admin Function to met the Functional and inter departmental KRA's for achieving Company's Goal
Utilities (AMC, Repair & Maintenance of AC, Fire Alarm and Security Systems, Electrical equipment's & HVAC) FUN activity onsite/offsite for employee's engagement (Road shows, R&R, Food Festival)
Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Controlled costs to keep business operating within budget and increase profits.
Defined clear targets and objectives and communicated to other team members.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Oversaw corporate events designed to connect and support employees at work and outside of work.
Built excellent employee experience through culture of service and execution of employee assistance programs.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Streamlined and improved administrative operations by identifying automation opportunities.
Delivered performance reviews, recommending additional training or advancements.
Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Deputy Manager - Administration & Facilities
TATA Teleservices Ltd
Mumbai
09.2012 - 12.2015
Managing 193,000 sq.ft office are through Administration and Facility skill sets
Handling of Infrastructure Projects (Space identification for new office, Compliance Procedure, Renovation & R&M etc.) Facility Utilities (AMC, Repair & Maintenance of AC, DG, Fire Alarm and Security Systems, Electrical equipments & HVAC.)
Cost Saving Initiatives on Business Excellence Parameters (Lease, Infrastructure, Energy Management, Stationery & Local Purchase).
Handling of Cafeteria management (Vendor induction, Surprise Kitchen Inspection Audit, Designing of Weekly menu & Publishing the same, Scheduling and arranging Cafe committee meeting monthly, Food Festivals etc.)
Experienced in Security System (ID cards, Access Control, Fire Alarm System, Fire Hydrant System & CCTV.) Ensuring database for Internal & External Audits
Vendor management - Evaluated suppliers to maintain cost controls and improve operations.Introduced New methods, practices, and systems to reduce turnaround time.
Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Partnered with upper management in executing functional strategies and reporting capabilities.
Ensuring for Agreements, Contracts, Rate Contracts are in Place and renewed timely
Organizing Company's Events indoors/outdoors with proper liasioning.
Travel portfolio Guest House, Hotel Bookings, corporate events & Trainings.
Assistant Manager- Administration & Facilities
Wipro Ltd
Mumbai
06.2006 - 03.2012
Facilities Supervising & Administering Housekeeping activities, Security Services, Pantry & Canteen services and other day to day office administrative work of 135,000 sq.ft
Office, 24/7 operational & 2000 employees
Conducting Admin audits & Internal Audits of projects, preparing Admin BCP documents, Asset registers, maintaining records
Handling of Cafeteria management (Vendor induction, Surprise Kitchen Inspection Audit, Designing of Weekly menu & Publishing the same, Scheduling and arranging Cafe committee meeting monthly)
Transport management (Daily rostering of employees, Transport Vendor selection, Transport MIS, Cost Per Person report, Transport compliance documentation, Adhoc cab bookings for clients, Vehicle Utilization report).
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Trained employees in company and regulatory compliance requirements to promote conformance.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Updated reports, managed accounts, and generated reports for company database.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Streamlined and improved administrative operations by identifying automation opportunities.
Met department budgets by monitoring and reporting on office expenses.
Interviewed, recruited and onboarded new staff for high-performing administration teams.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Negotiated and executed contracts on behalf of department.
Identified opportunities to streamline processes and improve office operations and efficiency.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Team Leader- Asset Management
Convergys India services Pvt.Ltd
Mumbai
09.2005 - 06.2006
Supervising & Administering Housekeeping activities, Security Services, Pantry & Canteen services and other day to day office administrative work
Vehicle Management – Allocation of Company Vehicles/drivers, vehicle maintenance, driver rosters/salaries, etc
Involved in Full fetch Transport system (Utilization/Deployment)
Vendors SLA's, MIS report, Vehicle Compliance, Route's Planning
Extending support to employees on daily administrative issues.
Supervised team members to confirm compliance with set procedures and quality requirements.
Devised and implemented processes and procedures to streamline operations.
Executive- Administration & Facilities
E-Funds International India Pvt.Ltd
Mumbai
01.2004 - 08.2005
Procurement of office equipments, finalizing commercial terms & negotiations, making P.O
Distribution/Arranging of New Access Cards to employees, Adding/Editing of employee records in the Access cards
Cafeteria Management Inventory of duplicate keys, company Assets, numbering & updating them
Purchase and maintenance of Office Stationery & Printing
Supervising Housekeeping activities, Security Services, Pantry & Canteen services and other day to day office administrative work
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Transcribed meeting minutes to support sales, business development and senior management teams.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Led staff and vendors in providing high level of service for owner and guests.
Worked with senior management to initiate new projects and assist in various processes.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Education
MBA - International Marketing
Sikkim Manipal University
Sikkim
01.2008 - 09.2009
Diploma in Business Management - Business Management
Welingkar's Institute of Research And Management.
Mumbai
06.2002 - 09.2003
Bachelor of Commerce - Commerce
Mumbai University (Mumbai University)
Mumbai University
07.2001 - 06.2002
Higher Secondary School (12th ) Grade -
Cosmopolitan College, Maharashtra Board
Mumbai
06.1998 - 06.1999
S.S.C (10th) Grade -
VVM School, Maharashtra
Mumbai
06.1996 - 06.1997
Skills
Infrastructure development
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Timeline
Lead - Workplace Solutions Group
Samsung India Electronics Pvt Ltd
12.2017 - Current
Manager- Administration & Facilities
Glenmark Pharmaceuticals Ltd
12.2015 - 12.2017
Deputy Manager - Administration & Facilities
TATA Teleservices Ltd
09.2012 - 12.2015
MBA - International Marketing
Sikkim Manipal University
01.2008 - 09.2009
Assistant Manager- Administration & Facilities
Wipro Ltd
06.2006 - 03.2012
Team Leader- Asset Management
Convergys India services Pvt.Ltd
09.2005 - 06.2006
Executive- Administration & Facilities
E-Funds International India Pvt.Ltd
01.2004 - 08.2005
Diploma in Business Management - Business Management
Manager - SCM West Region at One-Rx India Pvt Ltd. (subsidiary of OFFICE Samsung India Electronics Pvt Ltd)Manager - SCM West Region at One-Rx India Pvt Ltd. (subsidiary of OFFICE Samsung India Electronics Pvt Ltd)
Technical Strategy and Solutions Chief Manager at Samsung India Electronics PVT LTD, RJIO,Vodafone Idea Pvt LtdTechnical Strategy and Solutions Chief Manager at Samsung India Electronics PVT LTD, RJIO,Vodafone Idea Pvt Ltd