Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Vaibhav Vijay Sawant

DSM
Kalyan

Summary

Seeking a challenging, full time position to utilize my knowledge & skills. It has been my professional ambition to join a company that is driven to excellence and promotes professional development based on an employee's dedication, loyalty, and work ethic.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

I Hope, I will be given Opportunity to serve in your organization. I assure you that I will discharge the duties entrusted to me to the best of my abilities & knowledge, to entire satisfaction of my Superiors.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Manager

Anway Innoventures Ltd
Mumbai
06.2021 - Current
  • Identified opportunities and cultivated new business through new cold calls per week.
  • Identified opportunities for growth within maharashtra territory and collaborated with sales teams to reach sales goal.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Monitored sales team performance, analyzed sales data and reported information to Regional Manager.
  • Hired, supervised and coached 20 employees on sales strategies to optimize performance.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.

Cinema General Manager

SM5 Multiplex / Dhanvallab Builders
Mumbai
09.2013 - 10.2020
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Providing functional assistance and direction to the Operations of the Cinema.
  • Achieving the targets of admits, SPH, ATP.
  • Maintaining the standard of service as laid in the Brand Standard.
  • Organizing Stores, Taking Inventory periodically, Maintaining Stock Register, Checking Requisition Slip before Issuing, Auditing.
  • Increasing the revenue through other sources such as Local Area Sales, alternative programming, etc.
  • Interacting and building PR with clients, competitors, suppliers and other members of the local community for maximizing the revenue and footfalls.
  • Monitoring and controlling the quality levels of products and service, customer satisfaction, merchandizing and marketing, operating costs, sanitation, cleanliness and hygiene of the entire Cinema.
  • Mentoring and coaching the Team (Assistant Managers, Supervisors, Associates-Operations, etc.)
  • Renewing all the Cinema Licenses on a yearly basis.

Assistant Manager - Operations

Fame Cinemas / Inox
Mumbai
09.2010 - 08.2013
  • Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Monitored employee productivity and optimized procedures to reduce costs.

Floor Manager

Cinemax
Mumbai
09.2008 - 08.2010
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Created employee schedules to align coverage with forecasted demands.
  • Monitored inventory to determine loss points, maintain clear records and strengthen controls.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Managed inventory with 97% accuracy to manage stock and determine future profit.
  • Submitted reports to senior management to aid in business decision-making and planning.

Entertainment Service Provider

PVR
Mumbai
01.2006 - 07.2007
  • Worked flexible hours across night, weekend and holiday shifts.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Prepared variety of different written communications, reports and documents.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Resolved problems, improved operations and provided exceptional service.

Education

B.COM - Accounting

Dr. Ambedkar College
Mumbai
04.2003 - 06.2004

H.S.C - Commerce

KKV Jr.College
MUmbai
04.2000 - 07.2001

S.S.C -

St. George School
Mumbai
04.1998 - 06.1999

Skills

Ms DOS, Windowsundefined

Additional Information

  • - Providing functional assistance and direction to the Operations of the Cinema. Achieving the targets of admits, SPH, ATP. Maintaining the standard of service as laid in the Brand Standard. Organizing Stores, Taking Inventory periodically, Maintaining Stock Register, Checking Requisition Slip before Issuing, Auditing. Increasing the revenue through other sources such as Local Area Sales, alternative programming, etc. Interacting and building PR with clients, competitors, suppliers and other members of the local community for maximizing the revenue and footfalls. Monitoring and controlling the quality levels of products and service, customer satisfaction, merchandizing and marketing, operating costs, sanitation, cleanliness and hygiene of the entire Cinema. Mentoring and coaching the Team (Assistant Managers, Supervisors, Associates-Operations, etc.) Renewing all the Cinema Licenses on a yearly basis.

Timeline

Manager

Anway Innoventures Ltd
06.2021 - Current

Cinema General Manager

SM5 Multiplex / Dhanvallab Builders
09.2013 - 10.2020

Assistant Manager - Operations

Fame Cinemas / Inox
09.2010 - 08.2013

Floor Manager

Cinemax
09.2008 - 08.2010

Entertainment Service Provider

PVR
01.2006 - 07.2007

B.COM - Accounting

Dr. Ambedkar College
04.2003 - 06.2004

H.S.C - Commerce

KKV Jr.College
04.2000 - 07.2001

S.S.C -

St. George School
04.1998 - 06.1999
Vaibhav Vijay SawantDSM