Vaidehi Tamta
Gurgaon
Summary
Partnerships and Business Development professional in the gaming and ad-tech ecosystem, specializing in B2B partnerships, publisher onboarding, and end-to-end deal execution. Proven in scaling partnerships, improving conversion rates, and driving revenue growth through strategic outreach. Skilled in Salesforce CRM, stakeholder communication, and team leadership, with a strong passion for building value-driven relationships that deliver long-term impact.
Overview
8
8
years of professional experience
Work History
Outreach Analyst – Partnerships & Business Develop
Gamezop
Gurgaon
08.2023 - Current
- Built and scaled B2B partnerships with app owners, developers, and marketing teams to integrate Gamezop’s HTML5 gaming platform.
- Executed multi-channel outreach via LinkedIn, cold calls, and email to generate high-quality publisher leads.
- Managed the end-to-end partnership lifecycle, from lead qualification to onboarding and ongoing relationship management.
- Led partner onboarding and product demos via Google Meet, explaining SDK integration, monetization models, and revenue flow.
- Addressed partner concerns related to ads, UX, revenue sharing, and technical integration to drive successful conversions.
- Used Salesforce CRM to track leads, manage pipelines, and maintain accurate reporting.
- Leveraged Similarweb to identify high-traffic apps and prioritize high-potential partnership opportunities.
- Promoted to manage and mentor a team of 4 outreach executives, improving outreach efficiency and conversion rates.
Sr Business Development Executive
Dangal Games
New Delhi
12.2022 - 02.2023
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
Sr. Customer Service Executive
Junglee games
Gurugram
04.2021 - 11.2022
- Provided Game related information and policies to customers upon inquiry and answered questions via email and online chat.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided Supervision Support to the team and Floor Support Training to New Batches.
Customer service associate
Amazon.uk
08.2019 - 03.2021
- Attended training sessions to grow knowledge of product and to develop customer service skills.
- Resolved phone and email customer inquiries.
- Maintained customer relationship by solving their queries.
- Recorded customer inquiries by documenting inquiry and response in customers account.
- Improved quality service by recommending improved processes; identifying new product and service application.
- Processed complaints and, if appropriate, issued refunds.
- Accomplished customer service and organization mission by completing related results as needed.
Customer service associate
Concentrix
04.2018 - 01.2019
- Worked with a Reliance Jio process.
- Answered customers inquiries and passed them to the appropriate departments.
- Gave information and helped to solve the customers problems.
- Took information from customers and entered into a database.
- Made sure customers experience is a positive one.
Education
Intermediate -
Navodaya Vidyalaya
Rudrapur04.2011
Bachelor of Commerce -
Kumaon University
AlmoraHigher Secondary -
Navodaya Vidyalaya
AlmoraSkills
- MS Office
- Salesforce
- Asana
- Stack
Business & Partnerships
- B2B Partnerships
- Business Development
- Publisher Onboarding
- Partner Relationship Management
- Revenue Monetization
Tools & Platforms
- Salesforce CRM
- Similarweb
- LinkedIn Outreach
- Google Meet
Core Strengths
- Stakeholder Communication
- Pitching & Presentations
- Objection Handling
- Team Leadership
Timeline
Outreach Analyst – Partnerships & Business Develop
Gamezop
08.2023 - Current
Sr Business Development Executive
Dangal Games
12.2022 - 02.2023
Sr. Customer Service Executive
Junglee games
04.2021 - 11.2022
Customer service associate
Amazon.uk
08.2019 - 03.2021
Customer service associate
Concentrix
04.2018 - 01.2019
Intermediate -
Navodaya Vidyalaya
Bachelor of Commerce -
Kumaon University
Higher Secondary -
Navodaya Vidyalaya