Vaidik Kakadiya
Leicester,England
Summary
Dynamic and results-driven professional with expertise in statistical analysis, data analytics, and research. Proficient in developing marketing campaigns and performance marketing strategies, leveraging influential communication skills to drive sales and enhance customer orientation. Adept at utilising the Microsoft Office Suite for data entry and decision-making processes, with a strong focus on risk management and team collaboration. Demonstrates adaptability and critical thinking in fast-paced environments, aiming to contribute to innovative projects that align with organisational goals.
Overview
3
3
years of professional experience
Work history
Customer Representative
Gelato Village
Leicester, UK
05.2025 - 05.2026
- Strengthened customer loyalty and supported sales growth through proactive engagement, effective communication, and high-quality service during busy trading periods.
- Maintained efficient front-of-house operations by accurately handling cash transactions and resolving customer enquiries with strong product knowledge and attention to detail.
- Delivered exceptional customer service by providing tailored gelato recommendations aligned with individual customer preferences, contributing to high customer satisfaction and repeat business.
President
De Montfort university Indian Society
Leicester
09.2023 - 05.2025
- Orchestrated large-scale events for 200+ attendees, overseeing end-to-end planning, coordination, and resource allocation to ensure seamless execution.
- Managed all event logistics, including personnel, equipment, materials, and scheduling, consistently delivering a high-quality attendee experience.
- Drove event strategy by pitching creative concepts, leading cross-functional collaboration, and maintaining strict budget discipline across all initiatives.
Receptionist
Amazon Fulfilment Centre
Derby, UK
06.2023 - 05.2024
- Collaborated within a six-person team to deliver efficient front desk operations, providing prompt resolution of customer and staff enquiries.
- Administered key management platforms, including RightCrowd, Safe System, and SAP to support daily administrative workflows and accurate data management.
- Utilised Microsoft Office Suite (Word, Excel) to produce documentation, manage scheduling, and coordinate meetings and events.
- Maintained a secure and professional environment by overseeing access control systems, managing correspondence, and liaising effectively across departments.
Education
BA(Hons) - International Business
De Montfort University
Leicester, UK 09.2022 - Select/2025
Skills
- Statistical Analysis
- Data Analytics and Research
- Sales driving
- Influential communication
- Microsoft Office Suite proficiency
- Customer orientation
- Developing marketing campaigns
- Performance Marketing
- Data Entry
- Decision Making
- Risk Management
- Team-focused
- Adaptability
- Critical Thinking
Accomplishments
- Partnered with PHA Group on a live marketing project, gaining hands-on experience in professional client-facing environments.
- Achieved a perfect 100% on the Data Analytics & Research Skills module, demonstrating strong analytical and academic capability.
- Produced individual research papers analysing IBM's multinational operations and a comparative study of Nike and Coca-Cola's global business strategies.
- Developed and managed a personal e-commerce brand, gaining practical exposure to digital retail, product marketing, and independent business operations.
Timeline
Customer Representative
Gelato Village
05.2025 - 05.2026
President
De Montfort university Indian Society
09.2023 - 05.2025
Receptionist
Amazon Fulfilment Centre
06.2023 - 05.2024
BA(Hons) - International Business
De Montfort University
09.2022 - Select/2025