·SAP Delivery Manager with 20+ years of ERP Implementation experience in Warehouse management systems Including SAP S/4 HANA and ECC in Pharma, Consumer Goods, Manufacturing, Retail, Aerospace and Oil & Gas.
·Participated in more than 15+ full cycle SAP implementations, rollouts, support projects and upgrades across different geographies.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Participated in projects integrating different Manufacturing systems and WMS (Warehouse Management Systems) solutions like Manhattan WMoS with SAP . Extensive knowledge on 3PL integration processes with SAP backend with multiple vendors and world class 3PL leaders.
Strong understanding of fundamentals of Supply chain, Logistics - Procurement, Extended Warehouse Management, Inventory Management, Logistics Execution, Transportation Management, Production Planning, Sales and distribution.
Specialize in leadership, forming, motivating and solution architecting with SAP functional teams in complex SAP business transformation programs
Demonstrated ability to manage large and complex international projects and lead global teams to consistently achieve desired objectives.
Experienced in rapid deployments using Agile Methodologies
Actively participated in pre-sales initiatives, wrote technical documents to support project proposals and participated in several presentations to clients.
Overview
20
20
years of professional experience
Work History
Senior Manager/Senior Service Delivery Manager
Accenture
08.2021 - Current
Supply Chain Operations Lead and Architect for Greenfield S/4 Hana implementation for multi-national Pharma Giant
Oversee execution and improvement of projects related to Logistics, Warehousing , Manufacturing, Supply Chain from budgeting and planning to deployment.
Drive all phases of functional and technical implementation of project from planning to post go-live ensuring accomplishment of desired scope, timeline and quality.
Establish strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Achieved operational excellence by streamlining processes and implementing best practices.
Collaborate with other project managers to plan scope, schedule, risk, stakeholder management, cross team collaboration and synchronization of effort across all other applications to drive project outcomes.
Maintain plans and report program status dashboards and provide regular weekly and monthly executive program status updates at Executive steering committee levels including feedback from internal users and customers to identify improvement opportunities.
Analyze Business Requirement Documentations and ensure alignment with SAP design.
·Facilitate design workshops, architect solutions for SAP EWM and 3PL Logistics Framework and oversee build activities.
Manage third party vendors and formulate strategies for transition and delivery schedule.
Drive Leadership training programs, new joiner orientations, recruitment drives , staffing and performance reviews.
Mentor junior staff members for skill development and career progression within organization.
Defined and setup SAP Center of Excellence with Business & IT cross-functional team.
Solution Architect and Onshore Manager for Logistics and Warehousing with leaders in Consumer Goods and Aerospace Industry. Team size involved 80+ consultants in onshore, offshore and near shore model.
Architected SAP WM/EWM design, AS-IS and TO-BE process studies, conducting Fit gap analysis, CRP preparation, POC demonstration, Blueprint workshops , executing SAP WM/EWM configuration, Functional documentation and working with developers, testing plans, execution and results (Unit, Integration, UAT, Regression), business and system documentation, process flows, training materials and end user training execution.
Planned and executed successful data migration, cutover, go -live and hyper-care support.
Developed high-performing teams through effective hiring, training, and performance management
Evaluated emerging technologies for potential adoption in the Client IT landscape, making strategic recommendations.
Designed and implemented Business analytics dashboards, reports, KPI's and metrics using SAP BI/BW and Crystal Reports
Managed overall North America and Europe operations and streamlined processes of horizontal practice division
Work with NA Learning and Knowledge management teams to build school solution to upskill/cross resources in niche Supply Chain Space.
Team Leader, Logistics
Accenture
05.2010 - 07.2014
Involved in one full implementation, multiple rollouts and one AMS support role in SAP Warehouse management and Manhattan WMoS
Responsibilities include leading team at offshore and onshore comprising 20+ SAP Consultants for supporting SAP Logistics Execution business process concepts including Materials Management , Inventory Management, Quality Management and Production Planning
Implement rollouts of global template and Working on finalizing Knowledge Acquisition Plan for SAP LE module, managing cross-functional project teams and foster team commitment to tasks
Worked on ITS mobile implementation for RF transaction with SAP Smart Forms to print labels in place of existing bar tender functionality.
Extensively worked on Inbound and outbound processes, stock transfers between Plants, Handling unit and Storage unit management, labels printing through Custom transactions, Batch Management, serialization, 3rd party procurement, WM-PP& WM-QM integration, workflows and Reports
Documenting and providing of SAP Logistics Execution-configuration and business processes to local implementation specialists and super users for the acceptance testing, Involved in cutover activities, Go-Live, Post Go-live support on & off site,
Understand and Establish complex interfaces between Core SAP modules and other packaged applications like Manhattan WMoS, JDA (Planning) etc
·Supporting Incident Management by Delivery of support services (incident resolution, service request fulfillment, enhancement delivery, etc.) against Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs) in a customized SAP environment.
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Senior Consultant, Advisory Services
IBM, Global Business Services
05.2007 - 04.2010
Got trained in SAP ERP and worked as SAP MM/WM Consultant.
Responsible for Logistics Rollouts for multiple countries(14+ countries) in Nordic and EMEA Region for Oil Major with SAP IS-OIL.
Responsible for solution design, configuration, functional test cycles and deployment of proposed warehouse management solutions.
Principal lead SME responsible for building Manhattan Practice as part of COE team of Supply Chain Logistics Group.
Part of Pre-sales Engagement within IBM Global Business and participate in Client orals and workshops for potential new deal RFP's
Software Engineer
Manhattan Associates
04.2004 - 04.2007
Part of R&D team for Software development on Manhattan WMoS and LM Product suite.
Responsible for configuration and development of RICEFW objects using C++/JAVA/JSP/Javascript.
Module lead and product owner for Warehouse Receiving, Putaway, Slotting and Labor Performance Calculation Functionalities.
Designed and Managed interfaces for new releases and integration across other product suites and ERP Systems.
Served as member of professional Services Organization team and responsible for deploying Manhattan WMS solutions to more than 10+ clients across APAC and NA region.
Education
Master of Science - Computer Science
Institute of Informatics And Communication
New Delhi, India
07.2003
Bachelor of Applied Science - Electronics And Communications Engineering
University of Delhi
New Delhi, India
07.2001
Skills
Technology: ECC, SAP S/4 Hana, SAP EWM, SAP WM, SAP MM, Manhattan WMoS
Platform: Cloud & On-Premise systems on HANA, Oracle or SQL databases
Project Methodology: Agile – Scrum, Traditional – Waterfall
Line of Business: Supply Chain Operations, Logistics and Warehouse Management