Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
VAIDYANATHAN V V

VAIDYANATHAN V V

Information Technology
Bengaluru,KA

Summary

Seeking senior managerial assignments in Information Technology with an organization of reputed Multinational Corporation

More than 18 years of experience in Information Technology (IT), with past 13 years in an increasingly responsible management position at the Corporate Office. Proven ability to develop, launch and direct successful IT departments, highly familiar with re-organizing groups to increase efficiency and reduce costs. Strong project management background, adept at formulating and administering budgets, selecting and purchasing new technologies, and leading internal and client technology integrations. Adept at the process of pre-opening of Hotels concerning IT, ability to create and lead technical support programs, liaison with clients and partners, and manage domestic and international infrastructure. Ability to bridge the gap between technical and non–technical personnel, excellent presentation and communication skills.

Overview

4
4
Certificates
4
4
years of post-secondary education
20
20
years of professional experience

Work History

Asst. Director

Royal Orchid Hotels Limited - Corporate
Bangalore , Karnataka
04.2008 - Current
  • Responsibilities include: Managing information technology and computer systems:.
  • Plan, organize, direct, control, development, policy implementation, procedures, and evaluate the operations of information systems and electronic data processing (EDP).
  • Meet with managers/top heads to discuss upcoming projects, system requirements, specifications, and timelines to control the computer systems budget and expenditures.
  • Hire and manage information system personnel’s and contractors to design, develop, implement, operate and administer computer and telecommunication software’s, network, and information systems.
  • Using the tracking system like trace met and map my India for tracking the users and their cars in the office hours.
  • Installation and maintenance of RFID (Radio Frequency Identification) for the guest loyalty program and interfacing the software with IDS Fortune next to access the guest database Ensure technology is accessible and equipped with current hardware and software:.
  • Provide orientation and training about existing technology and support to users for accessing the latest information
  • Research current and potential resources services and make recommendations about the purchase of technology resources.
  • Installation and maintain foolproof and passwords, monitor the security of all technology and advise staff of security breach and/or change in password or security status and Ensure installation of lockout programs, input and maintain IP addresses.
  • Identify and prepare hardware for disposal when appropriate and ensure the hardware is stripped and secured before disposal
  • Hotelogix PMS cloud-based hotel management system comes with next-gen capabilities to help automate and streamline daily operations, improve overall efficiency and maximize revenue Work uninterruptedly on a highly secured cloud server.
  • POSist cloud kitchen software and restaurant management system, automate your cloud kitchen operations, manage your restaurants business efficiently, and boost profits.
  • Salesforce CRM software tailored for your business needs, we are the first in the hotel industry to have integration done with Hotelogix PMS and make the Reservations live booking engine on the go for the sales team Pre-opening of Hotels.
  • Have been an integral part of the development team which successfully opened 60 hotels between 2009 –till date in the cities of Ahmedabad, Ajmer, Amritsar, Bangalore, Bharuch, Bhuj, Chandigarh, Chennai, Dehradun, Dwarka, Goa, Gujarat, Gurgaon, Hampi, Haridwar, Hyderabad, Indore, Jaipur, Jim Corbett, Kanpur, Kolkata, Ludhiana, Mahabaleshwar, Mussoorie, Mysore, Nasik, Navi Mumbai, Pune, Pushkar, Rajkot, Ranthambore, and Shimoga.
  • Identification of system requirements and provide required IT infrastructure at optimized costs.
  • Installation of accounting software, billing software, biometric devices, firewall, IPTV configuration, cameras, etc.
  • And conducting trial run check to ensure its smooth functioning.
  • Conducting training programs to bring the team on board and provide continuous support for seamless flow of operation.
  • Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
  • Developed and deepened relationships with vendors to meet or exceed supply chain production standards.
  • Analyzed life cycles, equipment, processes and effectiveness of different manufacturing strategies.
  • Investigated industry trends and technological advancements to identify optimal approaches for integration into manufacturing processes.
  • Oversaw lifecycles of diverse product lines by creating and implementing results-driven testing approaches.
  • Supported capital project planning and contributed to feasibility studies.
  • Analyzed and developed strategies for process improvements and deviation reduction by consulting with subject matter experts.
  • Assisted senior leadership in managing all aspects of operations.
  • Managed data transfers and proactively resolved issues at manufacturing sites through effective troubleshooting.
  • Conducted feasibility and cost-benefit studies for diverse capital projects.
  • Directed financial operations, including developing and administering budgets.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Analyzed impacts of regulatory changes on operations and developed mitigation plans.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Provided strategic analysis for manufacturing life cycles, technologies, process validations and robustness.

System Administrator

BGS Global Hospitals
Bangalore , Karnataka
10.2007 - 04.2008
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
  • Standardized job tasks and trained junior team members on industry best practices and standards.
  • Completed reports detailing network and systems performance, costs and downtime issues.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Evaluated latest technology innovations and adopted cost-effective, useful solutions.
  • Made recommendations regarding information technology infrastructure overhauls.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
  • Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

System Administrator

Manipal Hospitals
Bangalore , Karnataka
04.2005 - 08.2007
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Provided second-level support for all server class systems.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
  • Made recommendations regarding information technology infrastructure overhauls.
  • Evaluated latest technology innovations and adopted cost-effective, useful solutions.
  • Installation and maintenance of Medsys Software, FAS for financial accounting, RMS, Bio Matrix, Sea Rock, and Microsoft Exchange Server.

Technical Support

Sidhanth Systems Pvt Ltd
Bangalore , Karnataka
02.2003 - 08.2007
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Built and provided basic end-user troubleshooting and desktop support on Windows systems.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Resolved issues with systems, hardware and telephones quickly and accurately.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Wrote and reviewed tickets to request maintenance to various types of equipment.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices and software to set up work stations for employees.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Assisted customers with product selection based on stated needs, proposed use and budget.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Education

SSLC

The Vyalikaval Education Society
Bangalore
06.1997 - 04.1998

Senior Secondary Examination (Intermediate)

Institute of Basic And Vocational Education
Bangalore
06.2009 - 03.2010

Bachelor of Science - Information Technology

Institute of Basic And Vocational Education
Bangalore, Karnataka, India
06.2010 - 03.2013

Skills

    Project Management

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Accomplishments

  • Computer hardware and software skills:.
  • Effectively managed organization, network, software, and cloud infrastructure for a fast-growing hospitality chain.
  • Oversaw technical development and IT projects in a manner that fit with the overall company plans and goals.
  • Implemented new technologies and made recommendations to improve IT processes.
  • Ensured efficiency, effectiveness, and viability of all IT systems and tech processes.
  • Well versed with operating procedures that are recognized globally as the standard for IT excellence and validate deep expertise across broad solutions.
  • Possess an understanding of responsibility for security and documenting the configuration of the system, demonstration of up-to-date skills on changing technologies.
  • Know installation and troubleshooting ‘Windows’ operating system under domain and workgroup model /network, analyzing and identifying potential issues with computer systems, introducing and integrating new technologies into existing data.
  • Performing routine audits of systems and software, installing and configuring new hardware and software, applying operating system updates, patches, and configuration changes on a timely basis.
  • Assembling and configuring end to end requirements of a computer system, including troubleshooting and configuring different hardware peripherals and wireless networks.
  • Know installation and configuration of switches and routers, including implementation and verification of connections to remote sites through W AN, diagnosis of problems with these or with the behavior of network-attached computers.
  • Well versed with the maintenance of web servers (such as Apache or IIS) that allow for internal or external access to websites.
  • Routine maintenance, upkeep such as changing backup tapes or replacing failed drives in a RAIDOther Skills:.
  • Possess effective management and supervisory skills and a good team player.
  • Possess analytical and problem-solving techniques with proper decision-making skills.
  • Effective verbal, written, presentation and listening communication skills.

Certification

Diploma in Basic Electronic Radio

Timeline

Bachelor of Science - Information Technology

Institute of Basic And Vocational Education
06.2010 - 03.2013

Senior Secondary Examination (Intermediate)

Institute of Basic And Vocational Education
06.2009 - 03.2010

Asst. Director

Royal Orchid Hotels Limited - Corporate
04.2008 - Current

System Administrator

BGS Global Hospitals
10.2007 - 04.2008

CCNA: Cisco Certified Network Associate

04-2007

MCSE: Microsoft Certified Systems Engineer

08-2006

System Administrator

Manipal Hospitals
04.2005 - 08.2007

Technical Support

Sidhanth Systems Pvt Ltd
02.2003 - 08.2007

Diploma in Hardware and Networking

05-2001

Diploma in Basic Electronic Radio

03-2000

SSLC

The Vyalikaval Education Society
06.1997 - 04.1998
VAIDYANATHAN V VInformation Technology