Vaikuntam Padma
Bangalore
Summary
Experienced professional in procure-to-pay (P2P) processes and vendor payment management. Led billing teams to ensure timely project submissions with accuracy. Managed transition projects and trained new team members, fostering an inclusive environment that enhances performance and collaboration.
Overview
10
10
years of professional experience
Work History
Billing Analyst
CSG International PVT LTD
Bangalore, Karnataka
11.2019 - 09.2025
- Ensured accurate billing by managing early termination fees and verifying credit adjustments.
- Resolved complex customer billing queries with clear explanations and accurate adjustments, enhancing customer satisfaction.
- Streamlined billing procedures by identifying and eliminating redundant tasks, resulting in reduced processing time and fewer errors.
- Performed billing activities using a single-view billing tool.
- Participated in cross-functional teams to resolve integrated system issues affecting billing accuracy and timeliness.
- Generated innovative ideas that streamlined processes, contributing to overall efficiency in billing operations.
- Handled team coordination and allocation activities across daily workflows.
- Ran team meetings effectively using shared processes and agendas.
- Prepared dashboards and presentations for stakeholder updates.
- Used shared drives efficiently for document control and access.
- Led core innovation team activities and supported improvement initiatives.
- Contributed to Haritha team (CSG wide) deliverables within telecom operations.
Financial Associate
Cargill business services (CBS)
Bangalore, Karnataka
08.2017 - 11.2019
- Provide daily and weekly payment forecasts and monitor daily payment runs.
- Investigated payment rejections, identified root causes, and reissued payments to ensure timely processing.
- Create payment proposals using schedule payment run lists.
- Process urgent ad-hoc payments on request.
- Execute CMM payments for vendors missing in JDE ERP records.
- Handle supplier return rejections and manage refund-related queries.
- Clarified company codes and profit centres for UNIB activities, enhancing accuracy in financial tracking.
- Resolved disconnection notices and past-due invoice queries, maintaining supplier relationships and ensuring uninterrupted service.
- Request invoice copies with vendors and business units for GBS exceptions.
- Perform UCP checks every 6 months for stale-date cheques at banking.
- Train new joiners and update training tracker records.
Process Associate
Capgemini Technology Services
Bangalore, Karnataka
08.2015 - 08.2017
- Created and maintained vendor records for SKf payment processing to ensure accurate and timely transactions.
- Set up suppliers on wire/EFT/check and validate banking information carefully.
- Update payment terms and verify supplier onboarding details on wire/EFT/check.
- Resolve vendor and payment issues by coordinating with relevant departments promptly.
- Handled cross-department queries to facilitate effective communication between payments platform vendor master and query team.
- Processed client emails to ensure smooth communication and efficient resolution of payment issues. using required actions to streamline payment processing.
- Index and process invoices using Readsoft and Basware tools accurately.
- Executed scheduled payment runs and processed ad hoc payments upon request.
- Maintain folders and Excel sheets with correct structure and daily updates.
- Maintain quality standards to consistently support high levels of client satisfaction.
- Coordinate with team members to reduce backlogs through daily follow-ups.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Developed team communications and information for meetings.
- Actively listened to customers to fully understand requests and address concerns.
- Enhanced working relationships by participating in team-building activities.
Education
Bachelor of Commerce (BCom) - Finance
Indo Asian Academy (Bangalore University)
Bangalore, Karnataka01-2015
10+2 - HEBA. History, Economics, Business Studies and Accountancy
Indo Asian Academy
Bangalore, Karnataka01-2012
SSLC -
Govt. Telugu High School
Bangalore, Karnataka01-2010
Skills
- Accounts payable and billing
- Billing accuracy
- Payment processing
- ERP systems
- Process optimisation
- Project management
- Microsoft Office
- Presentation development
- Stakeholder communication
- Team collaboration
- New hire training
- Time management
- Team Leadership
- Client relationship management
Languages
English
Telugu
Kannada
Tamil
Custom
I, Vaikuntam Padma, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Personal Information
Husband's Name: Kandibedala Ajay Kumar
Timeline
Billing Analyst
CSG International PVT LTD
11.2019 - 09.2025
Financial Associate
Cargill business services (CBS)
08.2017 - 11.2019
Process Associate
Capgemini Technology Services
08.2015 - 08.2017
Bachelor of Commerce (BCom) - Finance
Indo Asian Academy (Bangalore University)
10+2 - HEBA. History, Economics, Business Studies and Accountancy
Indo Asian Academy
SSLC -
Govt. Telugu High School