Vairamuthu Abhimannan
Transport Operations
BANGALORE
Summary
Forward-thinking team leader skilled in efficiently operating departments to meet goals. Demonstrated success in matching employees with roles for maximum performance. Proactive and hardworking individual dedicated to continuous operational improvement. With a robust background in managing branch operations, known for driving process improvements and ensuring operational excellence. Focuses on fostering team collaboration and achieving high results, while seamlessly adapting to changing needs. Possesses strong skills in resource management and strategic planning, making a valuable asset to any organization.
Overview
22
22
years of professional experience
13
13
years of post-secondary education
6
6
Languages
Work History
AGM -B2C Operations
Refex Eveelz
03.2024 - Current
- Overseeing end-to-end airport transportation operations to ensure prompt vehicle deployment and driver readiness for seamless passenger transfers.
- Leading coordination between ground staff and drivers to maintain operational fluidity across multiple shifts.
- Managing vehicle movement from city to airport, optimizing dispatch strategies to ensure consistent availability and service fulfillment.
- Spearheading hub operations by monitoring vehicle utilization and minimizing idle time through efficient tracking systems.
- Acting as the central escalation point for driver concerns, swiftly resolving grievances and strengthening driver relationships.
- Implementing driver engagement initiatives focused on retention, including recognition programs, consistent support, and structured communication channels.
- Ensuring shift allocations are aligned with demand patterns, enhancing operational coverage and reducing downtime.
Operations Manager
MLL Mobility Pvt Ltd
09.2019 - 02.2024
- Introduced new methods, practices, and systems to reduce non fulfillments. Was able to save INR 4 crore through IDEA Network that I started in FY 22.
- Have been successful in ensuring that our own fleet has been utilized to its fullest extent.
- Established positive and effective communication among driver partners and Staffs, reducing miscommunications.
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Assistant Manager
Ola Fleet Technologies Pvt. Ltd
02.2018 - 08.2019
- Company Overview: ANI Technologies
- Managing fleet Operations for leasing cars in city.
- Overseeing Driver Partner Walk-in Operations and handling escalations.
- Ensuring vital parameters of business like credit outstanding, platform attrition and bookings on platform are maintained within optimum limits.
- Coordinating with Partner Care(Call Centre), Finance and Central teams for brisk issue resolution.
- Proactively take up day to day issues faced by Driver partners and follow them up to resolution.
- Coordinating with Sales team, Inventory and Maintenance teams and ensuring minimum TATs on Maintenance and lead to conversions.
- Vehicle Recovery - Repossession of cars which has high outstanding / Compliance issues on time.
- Handling a Team of 37 which includes 3 TLs, 5 Sr Executives.
- Spearheaded major pilot projects and had been successful in implementing.
- Handling Partner unrest in a smooth manner by coordinating between the partner and the management.
- Helped with planning schedules and delegating assignments to meet supply and demands.
- ANI Technologies
Area Sales Manager
Capital Float
11.2016 - 02.2018
- Company Overview: Unit of Zen Lefin Pvt. Ltd
- Responsible for disbursing loans for Ola & Uber driver partners across 7 Locations in India.
- Monitoring Sales Managers performance and pushing for numbers.
- Coordinating with Credit and Operations Departments and getting the cases approved/Reject.
- Launched and executed Phone loans and personal loan for the driver Partners.
- Responsible for CIBIL reporting on a monthly basis.
- Collecting post disbursal documents by coordinating with all sales heads across India and ensuring quality control in place.
- Currently working on a NACH Project to ensure the NACH rejection is < 7 %.
- Unit of Zen Lefin Pvt. Ltd
Manager
08.2011 - 11.2016
- Ensuring drivers are constantly monitored to ensure retention and hence keep them happy.
- Co-ordinating with all the departments to ensure the drivers issues are addressed within TAT.
- Reward and recognitions program and regular driver meets and training.
- Ensure demand and supply chain is balanced by the help of call centre Team.
- Co-Ordinating with CC to ensure no shortage in supply in peak Hours.
- Communication Driver management / Enforcing Do's & Don'ts in Airport premises.
- Competition analysis Monitoring Quality of cabs & Driver grooming met as per the standards.
- Conducting inspections on new inducted cabs as per BIAL standards.
- Achieving the attrition and retention targets set.
- Operations -Enforcement & Allocations.
Sr. Reservation Service Officer
JET FLEET PVT. LTD
11.2006 - 01.2008
- Company Overview: Its a car rental company
- Handling the Corporate bookings.
- Handled Self drive model successfully which was newly introduced.
- Ensured timely executions of bookings without any complaints.
- Handling In-plants such as TCS and DEL.
- Worked effectively in fast-paced environments.
- Its a car rental company
Executive- Operations
ROUTES CAR RENTALS PVT. LTD
04.2003 - 10.2006
- Handling team of drivers employed in company which had its own fleet.
- Handling Repair and Maintenance of vehicles.
- Corporate bookings.
- ACHIEVEMENTS Won CEO Award for year 2009-10 for outstanding performance for recruiting more than 100 drivers which was achieved over and above KRA.
- Streamlined collections by way of post-dated payments and mail communication, thereby reducing overhead costs of routine calls and collections.
- Successfully transferred 660 fully paid members from non-operational resort to other operations resorts, thus saving company huge liabilities in terms of refunds and litigation.
- Major milestones such as Cabs on Road, executions Etc were achieved with help of SR and allocations.
Education
MBA - Operation
University of Mysore
01.2016 - Current
Diploma in Business Management - Business Administration
Govt. RC Institute of Business Management
01.1997 - 04.2000
Skills
- Proven leadership in operations management and cross-functional coordination
- Ability to thrive under pressure and deliver time-sensitive outcomes
- Strong background in driver training, recruitment, and engagement
- Expertise in cost optimization and resource utilization strategies
Operations management
Team player
Business development
Operational reports
Decision-making
Team supervision
Relationship management
Approachable
Websites
Accomplishments
- Won CEO Award for year 2009-10 for outstanding performance for recruiting more than 100 drivers which was achieved over and above KRA.
- Streamlined collections by way of post-dated payments and mail communication, thereby reducing overhead costs of routine calls and collections.
- Successfully transferred 660 fully paid members from non-operational resort to other operations resorts, thus saving company huge liabilities in terms of refunds and litigation.
- Major milestones such as Cabs on Road, executions Etc were achieved with help of SR and allocations.
Timeline
AGM -B2C Operations
Refex Eveelz
03.2024 - Current
Operations Manager
MLL Mobility Pvt Ltd
09.2019 - 02.2024
Assistant Manager
Ola Fleet Technologies Pvt. Ltd
02.2018 - 08.2019
Area Sales Manager
Capital Float
11.2016 - 02.2018
MBA - Operation
University of Mysore
01.2016 - Current
Manager
08.2011 - 11.2016
Sr. Reservation Service Officer
JET FLEET PVT. LTD
11.2006 - 01.2008
Executive- Operations
ROUTES CAR RENTALS PVT. LTD
04.2003 - 10.2006
Diploma in Business Management - Business Administration
Govt. RC Institute of Business Management
01.1997 - 04.2000
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