Vaisakh Vijayakumar
Sharjah
Summary
Experienced Store Manager with over two years of dedicated service in luxury retail and three years of experience in direct sales. Adept at optimizing operations and enhancing the customer experience through collaborative efforts. Demonstrated success in driving sales and meeting targets while upholding the highest standards of luxury brand representation. Skilled in staff training, development, and motivation to foster a cohesive and high-performing team. Proficient in inventory management, merchandising, and customer relationship management, with a keen eye for detail and a passion for exceeding expectations. Committed to upholding brand integrity and cultivating a culture of excellence across all aspects of store operations
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Rado Boutique
02.2022 - 03.2024
- Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Train, coach, and mentor team members to deliver exceptional customer service and achieve performance goals.
- Implement and enforce company policies and procedures to maintain compliance with regulatory standards and ensure safe and productive work environment
- Conduct regular performance evaluations, provide constructive feedback, and recognize top performers to encourage continuous improvement and employee engagement.
- Maintain visual merchandising standards and store presentation to enhance overall shopping experience and maximize sales opportunities.
- Fostered positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Direct Sales Executive
Fenix International Group
02.2018 - 03.2021
- Maintained deep understanding of company's products and services, staying updated on new offerings and industry developments.
- Developed and delivered persuasive sales presentations to effectively communicate product features, benefits, and value proposition.
- Coordinated customer appointments efficiently by leveraging time management skills and promptly responding to inquiries.
- Delivered engaging product demonstrations to prospective customers, creating excitement around brand's offerings.
- Implemented innovative upselling techniques that contributed significantly towards achieving individual sales targets consistently.
Education
Bachelor of Arts - Philosophy
University College Trivandrum
KeralaSkills
- Customer Service
- Operational Efficiency
- Coaching & Mentoring
- Luxury Retail
- Visual Merchandising
- Flexible Schedule
- Inventory
- Stock Management
- Systems and software expertise
- Shift Scheduling
Certification
- Rado Specialist Online Training
- Certification In Fundamental Analysis of Equity, National Stock Exchange Academy
Accomplishments
- Lulu Retail Awards 2023
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Intermediate (B1)
Additional Skills and Information
Nationality - Indian
Date of Birth- 07/04/1998
Height- 174 cms
Technical- MS Excel
Timeline
Store Manager
Rado Boutique
02.2022 - 03.2024
Direct Sales Executive
Fenix International Group
02.2018 - 03.2021
Bachelor of Arts - Philosophy
University College Trivandrum
- Rado Specialist Online Training
- Certification In Fundamental Analysis of Equity, National Stock Exchange Academy
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