Vivek Vijayakumar
Vasco-Da-Gama
Summary
Dynamic supervisor with a proven track record at Water Kingdom, excelling in operations oversight and team management. Expert in safety compliance and inventory management, consistently enhancing customer satisfaction. Recognized for effectively coaching staff and maintaining high performance standards, ensuring a safe and enjoyable experience for all guests.
Overview
8
8
years of professional experience
Work History
Supervisor
Water Kingdom
Mumbai
04.2018 - Current
- Supervised daily operations to ensure smooth functioning of the water park.
- Coordinated schedules and assignments for team members effectively.
- Conducted regular inspections to maintain facility cleanliness and safety compliance.
- Assisted in inventory management of supplies and equipment needed for operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Complied with company policies, objectives and communication goals.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Slide Attendant
Wonderla
Bangalore
10.2017 - 03.2018
- Ensured guest safety while operating rides and attractions.
- Assisted in maintaining cleanliness and organization of ride areas.
- Monitored ride operations and reported any issues to management.
- Provided excellent customer service to enhance guest experiences.
- Conducted safety checks on equipment before opening to the public.
- Stocked supplies such as towels, life vests, inner tubes. for use on slides.
- Observed riders from start to finish to ensure their safety during the ride experience.
Education
metric -
National Institute of Open Schooling
VASCO04.2020
Skills
- Microsoft Word
- Microsoft Excel
- Team management
- Operations oversight
- Safety compliance
- Inventory management
- Customer satisfaction
- Staff training
- Performance monitoring
- Risk assessment
Hobbies and Interests
- Traveling
- Photography
- Cooking
Languages
- Hindi
- Konkani
- Malayalam
- English
- Hindi
- Konkani
- Malayalam
Personal Information
- ID Number: GA0620200001505
- Date of Birth: 10/10/98
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Supervisor
Water Kingdom
04.2018 - Current
Slide Attendant
Wonderla
10.2017 - 03.2018
metric -
National Institute of Open Schooling