Vaishal Shah
Ahmedabad
Summary
- Customer-focused and proactive professional with over 6 years of experience in sales, client servicing, and business operations. Currently working as a Community Associate at Regus, managing day-to-day operations of a business centre, providing front-desk support, and ensuring a seamless experience for clients. Known for strong interpersonal skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Adept at problem-solving, building client relationships, and coordinating logistics to deliver exceptional service.
Overview
7
7
years of professional experience
Work History
Community Associate
Regus
08.2024 - Current
- Serve as the first point of contact for clients and visitors, providing high-quality front-desk and administrative support in a fast-paced business centre environment.
- Manage day-to-day operations of the centre including handling customer queries, coordinating meeting room setups, receiving/sorting mail and packages, and ensuring workspace readiness.
- Facilitate seamless client experience by offering prompt solutions for IT issues, connectivity support, hospitality services, and facility-related concerns.
- Support community-building initiatives by organizing networking events, creating promotional content (invitations, posters), and maintaining noticeboards and communications.
- Collaborate with the Community Manager for centre operations, client engagement, and occupancy tracking.
- Maintain accurate records of client interactions, meeting room bookings, and service usage.
- Consistently praised for professionalism, customer-centric attitude, and problem-solving skills.
Territory Sales Officer
Ambuja Cements Ltd
02.2024 - Current
- Generate sales reports in the specified formats on a regular basis and keep the Zonal Head updated with the trends in the market.
- Ensure execution of the prescribed systems and controls for sales and distribution
- Ensure that the company have the maximum coverage in his assigned territory
- Co-ordinate with the customer support team and provide technical support to the clients when required
- Monitor, educate & ensure implementation of all sales schemes in the territory
- Track and provide feedback on competitor activities in the territory
- Monitor the stocks availability at the Dealer/Retailer point
- Ensure timely delivery of good to the customers by proactively coordinating with the logistics department
Own Business
Upendra Enterprises
01.2021 - 01.2024
Sales Executive
Shreeji Enterprises
01.2019 - 01.2021
- Coordinating with the Managers regarding the Sales targets
- Cold calling to the customers
- Visit the customers & give them information regarding the Ceramic fiber Products
- Guide the customers about the Ceramic fiber Products specifications by understanding their need
- Closing the Sales call
- Achieving the monthly targets.
Sales Executive
Iridium Technologies
06.2018 - 08.2018
- Mainly focus on Retail Sales and product selling such as PAVA systems, CCTV system
- Basically marketing our product through B2B and B2C
- Pitching best product as per client criteria
- Scheduling Client appointments and maintaining
- Take daily follow-ups regarding the inquiry and requirement of the client.
Education
MBA - Marketing
L J Institute Of Management Studies, Gujarat Technological University (GTU)
Ahmedabad01.2018
B.COM -
Sahjanand Arts And Commerce Collage, Gujarat University
Ahmedabad01.2016
HSC -
The R.H. Kapadia School, Gujarat Board (GSHEB)
Ahmedabad01.2013
SSC -
The R.H. Kapadia School, Gujarat Board (GSHEB)
Ahmedabad01.2011
Skills
- Innovative
- Positive Attitude
- Problem solving ability
- Strong counselling & convincing techniques
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Gujarati
Upper intermediate (B2)
Internship
Edelweiss Broking Ltd, Mainly I was working for Demat Accounts opening and marketing of Mutual Funds of their existing clients and to convince and make them understand the importance of Mutual Funds as well as Demat Accounts and its benefits.
Activities
- A Group project on "How to Reduce Food wastage at Restaurant"
- Organized and Participated in cultural festival and sports festival of L.J. Institute of Management Studies
- Organized and Participated Seminar on "MAX Excellence Series" in L.J.M.B.A
- Member of summer internship coordination team
Inter Personal Skills
- Confident, strong and influencing personality
- Listening Skills, patience and emotionally intelligent behavior
- Attention to details and focus on precision
- Able to adjust well with people of diverse cultures, religions and backgrounds
- Able to plan, prioritize and execute work as well as time, so as to attain maximum efficiencies
- Self-disciplined with an exemplary work ethos
- Ability to work under stress while meeting deadlines
<Enter your own>
- Date of Birth: 08/09/96
- Nationality: Indian
- Marital Status: Single
Proficiency
Gujarati, Hindi, English, MS Office
Hobbies and Interests
Dancing, Travelling, Playing Cricket And Volleyball
Projects
A study on Investors Perception For Mutual Fund as Investment Tool : Post Demonetization, Summer Internship Project A Study On Factors Influencing The Customers Choice Of Soft Drink Brand And Their Loyalty Towards It., Comprehensive Project Agriculture Industry Of Bahrain with reference to business opportunities for Gujarat and Punjab, Global Country Study Report
Disclaimer
I hereby solemnly declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Community Associate
Regus
08.2024 - Current
Territory Sales Officer
Ambuja Cements Ltd
02.2024 - Current
Own Business
Upendra Enterprises
01.2021 - 01.2024
Sales Executive
Shreeji Enterprises
01.2019 - 01.2021
Sales Executive
Iridium Technologies
06.2018 - 08.2018
MBA - Marketing
L J Institute Of Management Studies, Gujarat Technological University (GTU)
B.COM -
Sahjanand Arts And Commerce Collage, Gujarat University
HSC -
The R.H. Kapadia School, Gujarat Board (GSHEB)
SSC -
The R.H. Kapadia School, Gujarat Board (GSHEB)
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