Vaishali Agrawal
Greater Noida
Summary
Dynamic Project Manager with a proven track record at HCL Technologies, excelling in Agile methodologies and stakeholder management. Expert in leveraging GenAI tools to enhance project delivery and reporting. Adept at fostering team collaboration and driving business outcomes, ensuring successful implementations and high client satisfaction.
Overview
12
12
years of professional experience
Work History
Project Manager
HCL Technologies Pvt. Ltd.
Noida
09.2022 - Current
- Delivered end-to-end project management, ensuring alignment with business objectives.
- Manage scope, schedules, budgets, risks, dependencies, and change controls through structured governance.
- Lead Agile ceremonies with a strong focus on business outcomes, value realization, and delivery transparency.
- Serve as the primary interface between business stakeholders, operations, QA, and technical teams, ensuring clarity and alignment.
- Facilitate diagnostic assessments and blueprinting workshops to identify business gaps and define solution roadmaps.
- Presented executive dashboards and steering committee updates to provide insights and facilitate decision-making.
- Utilized GenAI tools to streamline documentation and requirements analysis, enhancing project efficiency.
Project Manager / Senior Business Analyst
Vinculum Solutions Pvt. Ltd.
Noida
08.2021 - 09.2022
- Led project planning sessions to define scope and objectives.
- Developed project timelines and monitored progress regularly.
- Owned UAT planning, execution, and hypercare to enhance issue resolution processes.
- Collaborated with product, QA, and client teams to align implementations with business objectives.
- Led business requirements workshops, functional documentation, and contract validations for eCommerce solutions.
- Improved solution accuracy and delivery effectiveness.
Assistant Manager – IT Operations
STIC Group
Gurgaon
12.2013 - 08.2021
- Managed business-facing IT initiatives, including CMS, CRM, and ERP implementations.
- Acted as a strategic liaison between business users and IT vendors to ensure requirement clarity and timely delivery.
- Improved task resolution rate through disciplined operational governance.
- Enhanced backlog management, incident resolution, and service delivery frameworks.
- Oversaw daily operations to ensure compliance with company policies.
- Coordinated team schedules to optimize workflow and resource allocation.
- Assisted in training new staff on company standards and procedures.
Education
Post Graduate Diploma - Management
IITTM
DelhiSkills
- Project management and delivery
- Agile and Scrum methodologies
- Requirements elicitation
- Stakeholder and vendor management
- Gen AI adoption in projects
- Jira and Confluence expertise
- Incident management - ServiceNow
- Risk and change management
- Executive reporting and governance
- Team collaboration globally
- Business analysis
- Team leadership
- Effective communication
- Strategic planning
- Client relations
- Project development and lifecycle
Awards
- Excellence Award, Transition and Delivery Management (CSL–HCL)
- Operational excellence recognition, Zepto quick commerce
Timeline
Project Manager
HCL Technologies Pvt. Ltd.
09.2022 - Current
Project Manager / Senior Business Analyst
Vinculum Solutions Pvt. Ltd.
08.2021 - 09.2022
Assistant Manager – IT Operations
STIC Group
12.2013 - 08.2021
Post Graduate Diploma - Management
IITTM