Vaishali Mishra
New Delhi
Summary
Quest to work in a real professional atmosphere that enables me to come up with the emerging as well as latest technology and which gives me the scope of widening the spectrum of my knowledge. I wish to work in a professional and dynamic organization where I can utilizes my skills to the optimum, which helps me to grow and allow me to contribute in its growth.
HR professional with proven track record in managing recruitment and employee relations. Known for fostering collaborative work environment and achieving organizational goals. Highly adaptable and reliable, with strong skills in communication and workforce planning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager - HR
Personiv
06.2022 - 02.2024
- Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
- Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
- Reduced employee turnover with targeted recruitment strategies and comprehensive benefit packages.
- Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
- Managed benefits administration processes, ensuring that employees received appropriate coverage based on their needs and eligibility requirements.
- Developed a company-wide training program, improving staff skillsets and boosting overall productivity levels.
- Created employee satisfaction surveys to gather feedback on workplace policies, procedures, and culture for continual improvement purposes.
- Enhanced employee retention by implementing effective onboarding programs and conducting regular performance reviews.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
Senior Associate
Tech Matrix Info Service’s
12.2019 - 03.2021
- Working as an Assistant Manager – Admin
- Preparing or updating employment records related to hiring
- Taking care of transferring, promoting and terminating activities
- Ensuring new hire paperwork is completed and processed
- Conducting training sessions
- Administering on-the-job training programs
- Trained and supported new team members, maintaining culture of collaboration.
Senior Associate
Softec Info Service’s
11.2015 - 09.2019
- Worked in HR/Admin Department
- Upgrading Sale Report & Manage Employer Details
- Helping Co Workers to Maintain the Track Records
- Bulk Hiring And Taking Interview for Organization
- Team player
Center Manager
MAAC Animation
01.2012 - 09.2014
- Worked as a Center Manager Cum Hr.
- Taking care of Interview process.
- Responsible for all types of coordination.
- Maintain the data for all joiners.
- Responsible for the joining for new employee.
- Briefing for the company’s Induction.
- Negotiating salaries & rolling out offers to the selected candidates
- Initiating background verification through third party agency.
- Induction programme to every new employee.
- Joining Formalities of new recruitment.
- Arranging the department wise meeting & also arrange the HOD Meet once in a month.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
Education
Masters of Arts -
CSJM University
01.2018
Bachelor’s - undefined
CSJM Kanpur University
01.2017
12th Std. - undefined
UP Board
01.2007
10th Std - undefined
UP Board
01.2005
Skills
- Proficient in MS-Word, MS-Excel, MS-PowerPoint and Internet
- CCC (Course on Computer Concepts) From DOEACC
- Tally ERP 90
- HR policies and procedures
- Employee relations
- HR analytics
- Recruitment strategies
- Onboarding and orientation
- Talent acquisition
- Interviewing techniques
- Employee engagement
- Compensation and benefits
- Training and mentoring
- Team building
- Human resources operations
Professional Profile
- Worked with Personiv Contact Center Pvt Ltd.
- Worked with Tech Matrix Software Solution’s Pvt Ltd.
- Worked with Softec Info Services in Noida Sec 63.
- Worked with MAAC Institute as a Center Manager Cum Hr.
Certification
Completed Professional In Human Resourse ( PHR ) Professional Certificates ( 2023 )
Hobbies and Interests
Reading books and magazine., Love to innovate new dishes., Travelling to Hill Station
Disclaimer
Date: Location: (Vaishali Mishra)
Timeline
Assistant Manager - HR
Personiv
06.2022 - 02.2024
Senior Associate
Tech Matrix Info Service’s
12.2019 - 03.2021
Senior Associate
Softec Info Service’s
11.2015 - 09.2019
Center Manager
MAAC Animation
01.2012 - 09.2014
Bachelor’s - undefined
CSJM Kanpur University
12th Std. - undefined
UP Board
10th Std - undefined
UP Board
Masters of Arts -
CSJM University
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