Vaishnav CR
Thrissur
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional with successful 4-year career in Banking and Accounting sector. Dynamic successful applying Financial and Management skills in busy business environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
CSB Bank Ltd
Thrissur
12.2022 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Reviewed sales and gross profit report to assess company efficiency.Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Monitored security to protect employees, customers and property.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Account Practitioner
VPN & Co
Thrissur
09.2020 - 11.2022
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Executive
HDFC Bank Ltd
Thrissur
06.2018 - 08.2019
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Contributed to team objectives in fast-paced environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Recorded accurate and efficient records in customer database.
- Consulted with businesses to supply accurate product and service information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Master Of Business Administration - Finance
Bharathiyar University
Coimbatore 03.2019 - 04/2021
Bachelor of Commerce - Co Operation
Calicut University
Calicut 06.2015 - 04/2017
Higher Secondary - Commerce
PJMSGHSS
04.2012 - 03/2014
Skills
- Operations management
- Staff supervision
- Business administration
- Financial Management
- Project Management
- Strategic planning
- Employee scheduling
- Staff Management
- Sales growth
- Employee performance evaluations
Hobbies and Interests
- Outdoor Games
- Reading
Languages
English, Advanced (C1)
Languages
English
Upper Intermediate
B2
Hindi
Beginner
A1
Malayalam
Beginner
A1
Timeline
Assistant Manager
CSB Bank Ltd
12.2022 - Current
Account Practitioner
VPN & Co
09.2020 - 11.2022
Master Of Business Administration - Finance
Bharathiyar University
03.2019 - 04/2021
Sales Executive
HDFC Bank Ltd
06.2018 - 08.2019
Bachelor of Commerce - Co Operation
Calicut University
06.2015 - 04/2017
Higher Secondary - Commerce
PJMSGHSS
04.2012 - 03/2014