MS Office
Vaishnav C R
Assistant Manger
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional with successful 4-year career in Banking and Accounting sector. Dynamic successful applying Financial and Management skills in busy business environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
CSB Bank
Thrissur, Kerala
12.2022 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Account Practitioner
VPN & Co
Thrissur, Kerala
09.2020 - 11.2022
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Executive
HDFC Bank
Thrissur, Kerala
06.2018 - 08.2019
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Contributed to team objectives in fast-paced environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Recorded accurate and efficient records in customer database.
- Consulted with businesses to supply accurate product and service information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Higher Secondary - Commerce
PJMSGHSS
Kandasankadav 06.2012 - 03.2014
Master Of Business Administration - Finance
Bharathiyar University
Coimbatore 06.2019 - 04.2021
Bachelor Of Commerce - Co Operation
Calicut University
Calicut 07.2015 - 04.2017
Skills
Operations management
Staff supervision
Business administration
Financial Management
Project Management
Strategic planning
Employee scheduling
Staff Management
Sales growth
Employee performance evaluations
Software
Accounting Software
Interests
Outdoor Games
Reading
Timeline
Assistant Manager
CSB Bank
12.2022 - Current
Account Practitioner
VPN & Co
09.2020 - 11.2022
Master Of Business Administration - Finance
Bharathiyar University
06.2019 - 04.2021
Sales Executive
HDFC Bank
06.2018 - 08.2019
Bachelor Of Commerce - Co Operation
Calicut University
07.2015 - 04.2017
Higher Secondary - Commerce
PJMSGHSS
06.2012 - 03.2014