Summary
Overview
Work History
Skills
Education
Certification
Accomplishments
Projects
Timeline
Generic
Vaishnavi Chandrasekar

Vaishnavi Chandrasekar

Chennai

Summary

  • Well-Qualified and innovative professional with 10 years of experience in IT Industry
  • Strategic project management professional with track record of stakeholder management, project planning and KPI delivery. Strong understanding of business drivers and reporting standards. Applies in-depth knowledge and understanding of client contracts to oversee and manage projects.
  • Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
  • Fixing process gaps, improvement opportunities and use of small-scale automation, technology to increase productivity or drive process simplification and preparing consolidated material from project reports for monthly review.
  • Self-starter with demonstrated project management experience. Leads and manages teams for performance, quality and timeliness, quickly addressing performance gaps and risks. Works methodically and with organized approach to achieve project objectives.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Project Lead Design Studio

Accenture
05.2021 - Current
  • Project Lead for Design Studio managing projects in the Technology Delivery Centers by tracking and managing project management activities
  • Maintaining demand Tracker and coordinating the inflow and outcome of Projects /resource and demand managements
  • Proactively monitor, manage, and report on execution of deliverables, recognize and resolve issues
  • Master communication and manage across multiple stakeholders to align priorities and direction.
  • Performing End to end Project Management activities
  • Organizing calls and enabling software access for overall web team requirement
  • Raising software requests and coordinating with onshore leads for the same
  • Managing operational activities as a lead member.
  • Established strong relationships with clients, leading to repeat business and positive referrals for the company.
  • Established clear performance metrics, enabling more effective tracking of project progress.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Senior Analyst

AVANADE (Microsoft+Accenture)
  • Proactively monitoring managing and reporting on Execution of deliverables by recognizing and solving issues for Avanade (Microsoft +Accenture) Projects
  • Managing multiple stakeholders to align priorities and directions
  • Enabling Effective management at lower cost that increases overall quality of Technology Delivery
  • Supporting Projects in Technology Delivery Centers by Tracking and managing project management activities.

Planning and Management

Nokia Solutions and networks
10.2020 - 04.2021
  • Perform the management of both reactive root-cause analysis and proactive trend analysis within telecom
  • Management of the Major Incident Management (MIM) process and ensure adherence of the process and escalation requirements within the various support and delivery areas
  • Involved in Service provisioning and Configuration Management for Transport/IP Network
  • Responsible for Reactive Fault analysis, Trace and Logs Analysis
  • Emergency handling & Corrective Maintenance in the network and New Features Implementation.
  • Established best practices for project management methodologies, which contributed to a streamlined work environment and improved organizational processes.
  • Evaluated the effectiveness of existing support processes, making necessary adjustments to enhance overall organizational efficiency and performance.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Capacity Planning and Management

Tata Communication Transformation Services
12.2014 - 10.2020
  • Implement governance standards across the project, including tracking, monitoring and updating the status of program deliverables
  • Managed program level Lessons Learned and attended Post Project Review meetings to identify key areas of improvement
  • Involved in the Development of Access Planning Tool and conducted User Acceptance Testing (UAT) as a part of Pre project tests
  • Continue to evolve the processes and templates throughout the project lifecycle
  • Tracking and monitoring SLA's and achieving KPI's related to the process.

Skills

  • Certified SCRUM Master
  • Project Management
  • Stakeholder Communication
  • Client management
  • Performance monitoring
  • Cross-Functional collaboration
  • Project lifecycle expertise
  • Team Player
  • Good in Microsoft tools (Excel, Outlook, Word, Visio and PowerPoint) –Expertise
  • Power BI basics
  • Tools used: myWizard Project Tool, Edge Inventory Management Tool, BT(Eco and Open reach)/ITSM ABACUS, SMART Supply, MMT
  • Layer 2 – Pseudo wires, Next Generation Access Links, Broadband (LAN/WAN)
  • Devices: Cisco/Aggregation Networks/Alcatel Lucent

Education

B.E. (Electronics and Communications)

Jaya Engineering College, Anna University 

Percentage: 72%

Certification

  • Certified ScrumMaster
  • Women Leadership Training
  • ITIL Training (Internal)
  • Junior Grade Typewriting (English)
  • CCNA(2016)

Accomplishments

  • Awarded by TCTS organization for successful completion of Lifecycle Management project. Single handed delivery and responsive Award from Offshore team
  • Awarded by Global Team on successful implementation of new capability/scenarios on production environment via Amdocs OSS tool
  • Internal recognitions and appreciation for multitasking capabilities of working in various platforms
  • Awarded by our Client- senior Network Authority for FTTH -The First City Fiber launch for UK site
  • Provided Automation plans on Enhancing migration activities-cost savings and awarded by organization.

Projects

Vodafone(UK)

Nokia (APAC)

Rakuten(Japan)

Alcatel Lucent

Lifecycle Management(UK)

Design Studio 

Avanade

Timeline

Project Lead Design Studio

Accenture
05.2021 - Current

Planning and Management

Nokia Solutions and networks
10.2020 - 04.2021

Capacity Planning and Management

Tata Communication Transformation Services
12.2014 - 10.2020

Senior Analyst

AVANADE (Microsoft+Accenture)

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Vaishnavi Chandrasekar