Travelling
Ambitious Professional well-versed in balancing priorities and meeting deadlines under pressure. Detail-oriented professional with 5+ years of hands-on experience in Transitioning processes and creating Standard Operating Procedures (SOPs) with good knowledge in MS Excel. Always eager to grab new challenges and simplify the tasks and learn more.
· Successfully transitioned 20+ activities from Swiss member firm to India.
· Led 4 projects by taking requirement from Client and worked with internal developer and delivered successfully.
· Initiated Idea for Macros to provide tailored excel reports as per client's requirement which resulted in more activities for team.
Automated reporting activities to save time and to improve quality.
· Creating and sharing Net risk, Aged Debt, Profitability and other reports bi-weekly with Partners & Managers.
· Handling the work allocation for 40 members
· Conducting Team meetings weekly to provide new updates.
· Performing reviews/quality checks and providing feedbacks.
· Making ad-hoc plans when volumes are beyond control to Achieve SLA also extended working hours as per Business requirement.
· Provide weekly updated to client over Skype/Zoom call/Meeting.
· Identifying pain areas and conducting quality Refresher trainings, helping upskill team members in areas they lack and assisted in working on complex queries.
· Working closely with UK/Swiss ESS Management Teams to deliver quality deliverables successfully.
· Updating the SOP’s and exceptional tracker for team to make it easy to handle complex scenarios
Presentation skills
· Transitioned Swiss activity from Deloitte Switzerland to Deloitte India.
· Automated multiple activities like Billing instruction Template, Debtor Masterlist, Engagement reporting and Timesheet reports. Received multiple Applause awards for automating multiple activities which saved 250+ hours annually for each task.
· Got selected for Deloitte Newsletter for one of the automation idea
· Received Applause award for transitioning Swiss process with stringent SLA of 04 hours, zero error and for multiple Appreciations from stake holders.
· Received Applause award for maintaining 100% quality while handling most complex tasks
· Received 4 Shout-outs at Deloitte.
· Awarded as best performer in Evertogen Life Sciences ltd
Travelling
Music
Badminton