Vaishnavi Gade

Experienced and passionate Business Analyst with over 2.5+ years of experience evaluating and improving business systems for well-known organizations. I am a dedicated team leader who can effectively manage and achieve project goals, leveraging my complex understanding of systems engineering concepts, bringing forth a proven track record of effectively researching and analyzing business processes and procedures and designing and implementing business solutions. Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.

1.Custom CRM Development:-

Objective: Design and implement a custom Customer Relationship Management (CRM) system for the sales and customer service teams to streamline communication, track leads, and manage customer data.

BA Role:

1.Gather requirements from stakeholders (sales, marketing, and customer support teams) on desired features like lead tracking, customer segmentation, and reporting.

2.Create wireframes and user stories for the development team.

3.Collaborate with UX/UI designers to ensure user-friendly navigation.

4.Conduct user acceptance testing (UAT) to ensure the CRM meets business needs.

5.Train end users on how to utilize the new CRM system.

2.ERP System Implementation:-

Objective: Implement an Enterprise Resource Planning (ERP) system to centralize and manage core business processes like accounting, procurement, and inventory.

BA Role:

1.Work with department heads to understand and map existing workflows to ERP modules. 2.Analyze gaps between current business processes and ERP capabilities.

3.Document functional requirements and create integration plans for connecting the ERP to other systems (e.g., CRM, HRM).

4.Liaise with the IT team to ensure proper data migration from legacy systems to the new ERP. 5.Facilitate training sessions for employees and provide post-go-live support.

3. Business Intelligence (BI) Dashboard Implementation:-

Objective: Develop a Business Intelligence (BI) dashboard for internal use, providing insights into key performance indicators (KPIs) such as sales, customer engagement, and operational performance.

BA Role:

1.Work with department heads to gather reporting requirements. Identify data sources (e.g., CRM, ERP, financial systems) and document how data will flow into the BI tool.

2.Create wireframes of the dashboard for stakeholder approval.

3.Collaborate with the data engineering team to ensure accurate data extraction and transformation. 4.Validate the dashboard’s functionality through UAT and ensure it aligns with business goals..

4.Johnson & Johnson:-

Profile :- Manual Tester.

1.Test Case Development: Designed and executed comprehensive test cases based on functional specifications, enhancing test coverage by 25%.

2.Defect Identification: Identified and documented over 150 critical bugs using JIRA, collaborating with developers to ensure timely resolution.

3.Requirement Analysis: Participated in requirement review meetings, providing insights that improved requirement clarity and reduced ambiguities.

4.Regression Testing: Conducted thorough regression tests for multiple software releases, ensuring stability and functionality of existing features.

5.KAPS Chatbot:-

Profile :- Manual Tester.(UAT)

1.Test Execution: Executed UAT test cases for web and mobile applications, ensuring alignment with user requirements.

2.Issue Documentation: Logged detailed defect reports in Bugzilla, facilitating efficient tracking and resolution.

3.Process Improvement: Participated in post-implementation reviews to identify areas for process improvement in future UAT cycles.

6.Automation Testing for Web Application Using Selenium:-

1.Developed and implemented automated test scripts for functional, regression, and smoke testing of web applications using Selenium WebDriver.

2.Automated tests for core user workflows such as user registration, login/logout, form submissions, and navigation across various pages.

3.Ensured high coverage of test cases and continuous validation of business logic with minimal manual intervention.

4.Created a robust test automation framework with Page Object Model (POM) for reusable, maintainable, and scalable tests.

7.Cross-Browser Testing Automation using Selenium Grid:-

1.Automated cross-browser functional testing for a web application using Selenium WebDriver and Selenium Grid to ensure compatibility and consistent behavior across multiple browsers (Chrome, Firefox, Safari, and Edge).

2.Configured Selenium Grid to distribute and execute test scripts on multiple machines/browsers in parallel, reducing the total test execution time and increasing test efficiency.

3.Implemented data-driven testing to execute the same set of test cases across different environments, ensuring consistent results and coverage.

4.Integrated Selenium Grid with TestNG for test execution and Jenkins for Continuous Integration (CI), allowing automated execution of cross-browser tests on every code push.