Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Vaishnavi Kudige

560034

Summary

Dynamic Senior Vice President with a proven track record at Northern Trust, driving digital strategy and operational efficiency. Expert in risk governance and P&L management, I spearheaded initiatives that delivered over $25 million in savings. Adept at stakeholder management, I foster a culture of innovation while optimizing business transformation across global operations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Vice President, Practice Head (CAO Office)

Northern Trust Operating Services
09.2016 - Current
  • Head of the APAC Transformation and Innovation Unit, driving enterprise-wide digital strategy for the Global CAO office.
  • Expertise in designing and executing operational models that enhance efficiency, optimize cost structures, and accelerate business transformation.
  • Adept at leveraging emerging technologies (AI, RPA, ML) to drive competitive advantage and long-term enterprise growth.
  • A trusted advisor to the C-suite, with deep experience in risk governance, P&L management, and strategic business expansion.
  • Served as the primary strategic liaison for global stakeholders, ensuring seamless collaboration across regions and alignment with corporate transformation goals
  • Lead the global transformation and operations strategy, managing performance and service delivery across strategic capability canters in India and Manila; improved operational efficiency by 30%
  • Built and scaled a 350+ global workforce, optimizing talent across EMEA and Asia to create a multi-functional, digitally enabled operations powerhouse
  • Spearheaded site strategy and capability build-out, transitioning specialized roles and driving seamless cross-regional service integration
  • Orchestrated large-scale business modernization initiatives, leveraging digital, automation, and AI-driven efficiencies to optimize operations
  • Accelerated operational agility and efficiency, achieving measurable productivity gains and positioning the unit as a centre of excellence for digital-first operations
  • Forged the charter for a Global Intelligent Automation CoE, overhauling core banking operations with a 'pay-for-service' model; resulting in 30% more transactions processed per FTE
  • Instituted a standardized global work intake model, redefining risk and governance frameworks; this enhanced compliance adherence by 35% and strengthened operational resilience
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Steered a comprehensive digital skills program, fostering digital acumen across the company training 1500+ employees in new digital tools and technologies, and fostering a culture of innovation and digital fluency across the organization
  • Designed and led the creation of a highly specialized Trade Operations & Transformation unit, optimizing global operations through digital innovation and process reengineering
  • Designed and implemented an AI-driven operational framework, reducing manual touchpoints by 40%, and improving processing speed by 6x; championed data-driven decision-making.
  • Enabled Innovation Labs to drive enterprise-wide productivity, leveraging low-code automation solutions (RPA, AI, ML) to streamline trade operations and reduce manual dependencies
  • Devised and led key digital transformation projects (RPA and ML) across various business verticals, successfully delivering year-on-year productivity benefits of 12-15% and savings of over $25 million.
  • Pioneered automation across outdated IT systems, decreasing system downtime by 50%, and elevating operational agility by 35% with infrastructure as code adoption.
  • Delivered over $25 million in cost savings through process automation, AI-driven efficiencies, and strategic workforce realignment.
  • Built Northern Trust’s footprint in the Indian fintech industry through active participation in industry forums, positioning the firm as a key player in digital banking innovation.
  • Led the Innovation Labs to win 18+ industry awards (2017–2024), recognizing excellence in digital transformation, automation, and AI-driven financial services
  • Winner of the NASSCOM Emerging Technology Award – Secured 1st place in Technology Excellence in Emerging Technology, reinforcing expertise in AI, ML, and intelligent automation.
  • Designed a specialist career framework, creating expert leadership paths, and fostering a culture of innovation.
  • Launched the 'Women in Leadership' and 'Lean In Mentor' programs, driving mentorship and inclusion initiatives.
  • Achieved 90% employee retention through strategic hiring, career development, and certification programs.
  • Signed and approved budgets for new funding and program initiatives.
  • Negotiated contracts with suppliers while ensuring competitive pricing structures.

Senior Vice President

Goldman Sachs
09.2015 - 09.2016
  • Global Exchange & Clearing Fees Operations Head - Department Head of Cross-Regional Operations Organization across APAC and NA, reporting to the global MD.
  • Managed a $450M portfolio, optimizing cost structures, and streamlining fee reconciliation and settlement across APAC and NA.
  • Drove a $58M transformation initiative, enhancing trade-level validation, and reducing reconciliation errors by 20%.
  • Re-engineered operating models, outsourcing low-skilled processes, to achieve an 18% cost reduction.
  • Directly managed multinational operations, resulting in a 14% operating cost reduction, and improved global service delivery.
  • Executed business process re-engineering initiatives, enhancing workflow efficiencies by 30% and reducing process time by 25%

Operations Delivery Leader

Fidelity Investments India Pvt Ltd
06.2005 - 07.2015
  • India site Head for Institutional Brokerage Operations- Led a large, cross functional, technology & operations units spread across multiple geographical locations
  • Scaled a high-performance global operations unit from 80 to 400+ resources, transitioning complex roles and integrating new business capabilities
  • Optimized offshoring and global workforce strategies, aligning India operations with enterprise-wide digital transformation goals
  • Led a multi-year global data integrity initiative, enhancing reference data accuracy across 4.7M attributes
  • Generated $1B+ in new assets by reducing high-impact errors for ultra-high-net-worth clients and enhancing service delivery
  • Awarded the President’s Circle Award for spearheading a Quality Management System (QMS) framework, delivering operational excellence across Fidelity’s $43B institutional group

Team Lead Operations

Accenture
07.2003 - 07.2005

Loan Associate

Standard Chartered Bank
07.2001 - 05.2003

Education

Executive MBA -

IIM Bangalore
01.2016

B.E. - Biomedical Engineering

M.I.T. Manipal
01.2001

Skills

  • Digital strategy
  • Operational efficiency
  • Risk governance
  • P&L management
  • Business transformation
  • Stakeholder management
  • Contract negotiation
  • Budgeting and cost control

Certification

  • FINRA Series 99
  • PMP & Agile
  • Six Sigma Black Belt
  • TA 101
  • Design Thinking

Hobbies and Interests

  • Markets & Technology
  • Historical Research
  • Traveling

Timeline

Senior Vice President, Practice Head (CAO Office)

Northern Trust Operating Services
09.2016 - Current

Senior Vice President

Goldman Sachs
09.2015 - 09.2016

Operations Delivery Leader

Fidelity Investments India Pvt Ltd
06.2005 - 07.2015

Team Lead Operations

Accenture
07.2003 - 07.2005

Loan Associate

Standard Chartered Bank
07.2001 - 05.2003

Executive MBA -

IIM Bangalore

B.E. - Biomedical Engineering

M.I.T. Manipal

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