VAISHNAVI R
Bengaluru
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Teller Caller
Transact Global
Bangalore
01.2024 - 03.2024
- Assisted customers in opening new accounts and completing required paperwork.
- Maintained confidentiality of all customer records and information according to company policies.
- Followed up on requests from customers in a timely manner.
- Listened effectively to identify problems and provide appropriate solutions.
- Resolved customer complaints via phone, email, mail, or social media platforms.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Client Representative
Trinity packaging
Bangalore
12.2022 - 12.2023
- Maintained customer records in the database system.
- Performed administrative tasks such as filing documents and responding to emails.
- Demonstrated excellent listening skills and empathy towards customers' needs and concerns.
- Resolved customer inquiries and complaints via phone, email, or other communication channels.
- Escalated complex customer inquiries to supervisors when necessary.
- Participated in training sessions and workshops related to customer service best practices.
- Verified accuracy of data entered into company systems.
- Processed orders, returns, exchanges, and refunds accurately and promptly.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
Education
Fashion Designer - Fashion Designing
NSFAD COLLEGE
Bengaluru, KA11-2022
Diploma in Computer Science - Computer Science
ASHOKA POLYTECHNIC
Bengaluru, KA09-2021
High School Diploma -
GOODWILL'S GIRL'S COMPOSITE PU COLLEGE
Bengaluru, KA03-2016
High School Diploma -
ST.PHILOMENA'S PUBLIC SCHOOL
DB SANDRA03-2014
Skills
- Friendly
- MS Office proficient
- Exceptional customer service
- Reliable
- Relationship building and management
- Stress Tolerance
- Self Motivation
- Team Collaboration
- Reliability
- Multitasking
- Teamwork and Collaboration
- Team building
- Professionalism
- Decision-Making
- Relationship Building
- Problem-Solving
Languages
English
First Language
Kannada
Upper Intermediate (B2)
B2
Short term goal
- I would like to be placed in a reputed firm to secure my dreams and fulfill my parents dream's,and keep a first step in succeeding in life and learn from the firm that i get placed in so that i don't face any problem's related to the same.
Long term goal
I would like to be in a good position and be successful in life and have a rapid growth in life by all means. I would like to secure a home for myself and for my parent's etc.
Accomplishments
- Sports
- Dancing
- Group project
Hobbies
- I love to try new makeup products do research about it and recommend products to my close ones.
- Badminton
- Travelling
- Shopping
- Cooking
- salon
Timeline
Teller Caller
Transact Global
01.2024 - 03.2024
Client Representative
Trinity packaging
12.2022 - 12.2023
Fashion Designer - Fashion Designing
NSFAD COLLEGE
Diploma in Computer Science - Computer Science
ASHOKA POLYTECHNIC
High School Diploma -
GOODWILL'S GIRL'S COMPOSITE PU COLLEGE
High School Diploma -
ST.PHILOMENA'S PUBLIC SCHOOL
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