Vaishnavi Sampath
Chennai
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Chennai Krishna hospital
Chennai
08.2022 - 07.2023
- Greeted patients and visitors, ensuring a welcoming environment at Chennai Krishna hospital.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments using hospital management software for accurate patient tracking.
- Maintained patient records, ensuring confidentiality and compliance with hospital policies.
- Assisted with administrative tasks, including filing and organizing medical documents promptly.
- Coordinated communication between medical staff and patients for streamlined service delivery.
- Provided information about hospital services, enhancing patient understanding of care options.
- Supported billing processes by collecting and verifying insurance information from patients.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Office Assistant
Tide water oil company pvt ltd
Chennai
07.2018 - 04.2021
- Managed daily office communications and correspondence for efficient operations.
- Assisted in scheduling meetings and coordinating office calendars for staff.
- Organized and maintained filing systems for easy access to documents.
- Supported inventory management by tracking office supplies and reordering as needed.
- Prepared reports and documentation to assist in administrative tasks.
- Facilitated onboarding processes for new employees by preparing orientation materials.
- Collaborated with team members to streamline administrative workflows and processes.
- Maintained office equipment by coordinating repairs and maintenance services as required.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Answered phone calls and directed them to appropriate personnel.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Organized and scheduled meetings and appointments for management.
- Monitored office expenses and submitted purchase requests.
- Supported the planning and execution of corporate events and meetings.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted with preparing and editing company correspondence and presentations.
- Managed inventory of office supplies and placed orders when needed.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Maintained confidentiality of sensitive information and documents.
- Copied, sorted and filed records of office activities and business transactions.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Education
Master of Arts - Public Administration
Madras University
Chennai, India 03.2013 - 04.2014
Bachelor of Arts - Ancient History
Meenakshi College For Women
Chennai, India 06.2001 - 06.2004
Timeline
Receptionist
Chennai Krishna hospital
08.2022 - 07.2023
Office Assistant
Tide water oil company pvt ltd
07.2018 - 04.2021
Master of Arts - Public Administration
Madras University
03.2013 - 04.2014
Bachelor of Arts - Ancient History
Meenakshi College For Women
06.2001 - 06.2004
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