Vaishnavi Sawant
Nashik
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Venchi
London
05.2024 - 01.2025
- Initiated friendly conversation with customers to determine level of assistance required.
- Assisted customers with product selection to meet their needs.
- Described merchandise and explained use, operation and care.
- Organized backroom storage areas for efficient product retrieval.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Helped customers by answering questions and locating merchandise.
- Cross-sold products and services to increase average transaction value.
- Answered questions from customers about products and services.
- Maintained accurate records of all transactions on the computer system.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Resolved customer complaints in a professional manner.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Greeted customers to determine wants or needs.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Product and UI/UX Designer
Jagana design
Pune
09.2022 - 12.2022
- Developed models based on physical, logical and data-driven models.
- Mentored junior designers on best practices in UX and UI design principles.
- Designed, built and maintained websites using authoring or scripting languages, content creation tools, and digital media.
- Presented designs to stakeholders at various stages of the project lifecycle.
- Designed effective navigation structures that improved usability across multiple platforms.
- Conducted usability testing to identify areas of improvement in the product interface.
- Defined user experience goals and objectives based on project requirements.
- Analyzed user feedback and conducted competitor analysis to inform design decisions.
- Created wireframes, mockups and prototypes to effectively communicate design ideas
Education
Master of Science - Digital Design
Brunel
London01-2025
Bachelor of Science - Design
MET, Bhujbal Nashik
Nashik, India09-2023
Skills
- Design strategy
- Teamwork skills
- Color theory
- Presentation design
- Video editing
- Illustration
- Project presentations
- Design research
- Creative design layouts
- Branding and identity
- Color selection and pairing
- Packaging design
Languages
English
First Language
Hindi
Advanced (C1)
C1
Timeline
Retail Sales Assistant
Venchi
05.2024 - 01.2025
Product and UI/UX Designer
Jagana design
09.2022 - 12.2022
Master of Science - Digital Design
Brunel
Bachelor of Science - Design
MET, Bhujbal Nashik