Vaishnavi Sharma
Howrah,WB
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Myntra through expert coordination and critical thinking. Skilled in document control and fostering collaborative environments, demonstrated by leading cross-departmental projects to successful completion. Achieved significant improvements in project outcomes and community engagement, leveraging computer proficiency and exceptional call management abilities.
Overview
3
3
years of professional experience
Work History
Administration Executive
TK Sharma & Associates
10.2023 - 06.2024
- Maintained inventory of office supplies, proactively ordering necessary items before depletion to avoid disruptions in daily operations.
- Collaborated with various departments on special projects requiring administrative expertise resulting in successful completion within deadlines.
- Facilitated cross-departmental communication, fostering a collaborative work environment that improved project outcomes.
- Coordinated travel arrangements for executives, optimizing itineraries for cost-effectiveness and convenience.
Customer Service Representative
Myntra
04.2022 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Moderator
Floating Numbers
02.2021 - 03.2022
- Collaborated with fellow moderators to create a safe, inclusive online environment for users.
- Boosted community engagement through timely responses to comments and inquiries.
- Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
- Enhanced user experience by addressing and resolving conflicts in online forums.
Skills
Travel Arrangements
Timeline
Administration Executive
TK Sharma & Associates
10.2023 - 06.2024
Customer Service Representative
Myntra
04.2022 - 08.2023
Moderator
Floating Numbers
02.2021 - 03.2022
Similar Profiles
Rohit KashyapRohit Kashyap
Senior Accountant at Sharma Arora & AssociatesSenior Accountant at Sharma Arora & Associates
Ajay SharmaAjay Sharma
Manager at Arun K Sharma & Associates (CA)Manager at Arun K Sharma & Associates (CA)
Jaishankar IyerJaishankar Iyer
Auditor at Sharma AssociatesAuditor at Sharma Associates
Subhransu PorelSubhransu Porel
Senior Software Developer II at HCL SoftwareSenior Software Developer II at HCL Software
NEELAMBAR SARKARNEELAMBAR SARKAR
Operations Asset Manager, Client Services at Kotak Mahindra BankOperations Asset Manager, Client Services at Kotak Mahindra Bank