Devashish Vadnagra
Bangalore
Summary
Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
Overview
4
4
years of professional experience
Work History
Sr. Associate
Think & learn Pvt. Ltd (BYJUS)
Bangalore
08.2020 - Current
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Possess in-depth knowledge and expertise in specific areas, making them valuable resources for teams.
- Act as repositories of information, providing insights into industry best practices and domain-specific knowledge. Analyzing existing processes and identifying areas for improvement that help in streamlining workflows, reducing inefficiencies, and enhancing productivity by suggesting process optimizations and automation solutions.
- Training and mentoring team members, sharing their knowledge and skills to help others understand and execute processes effectively. Also, contribute to the professional growth of their colleagues.
- Ensuring that processes are carried out accurately and in compliance with relevant standards and regulations, and establishing quality control measures.
- Performing audits to maintain consistency.
- Maintained strong relationships with clients, understanding their needs, and providing tailored solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Resolved queries for USA, Europe, and Middle East customers.
Education
MBA -
KDK College
Nagpur01-2022
BBA -
Gandhigram College
Wardha01-2020
HSSC -
New English College
Wardha01-2014
SSC -
Bharat Dynan Mandiram
Wardha01-2012
Skills
- Customer Engagement
- Verbal & written communication
- Customer Handling
- Team Player
- Excellent Time Management Skills
- Presentation Skill
- Team Management
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Sr. Associate
Think & learn Pvt. Ltd (BYJUS)
08.2020 - Current
MBA -
KDK College
BBA -
Gandhigram College
HSSC -
New English College
SSC -
Bharat Dynan Mandiram
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