Vaishnavi V
Bangalore
Summary
Sales Coordinator with 5+ months of experience in enhancing sales operations and driving revenue growth. Proficient in building and maintaining client relationships, leading sales teams, and implementing strategies to improve operational efficiency. Known for delivering high-quality customer service and consistently meeting sales targets. Experienced in analyzing data, optimizing workflows, and developing solutions to support business objectives. Skilled in CRM systems, communication, and problem-solving, with a focus on fostering effective partnerships and contributing to long-term success
Overview
1
1
Certification
Work History
Sales Coordinator
Vashi Integrated Solutions Limited
Bangalore
05.2024 - Current
- Played a critical role in supporting the sales team by ensuring that sales leads were followed up promptly, leading to improved lead conversion and sales performance. Actively contributed to the preparation of competitive quotations, proposals, and helping the team close key deals.
- Handled the end-to-end order processing, ensuring timely and accurate receipt, processing, and fulfillment of sales orders. Monitored sales orders to guarantee they were scheduled, shipped, and delivered on time, liaising with the distribution team to manage shipments according to specified deadlines.
- Acted as the primary point of contact for customer inquiries, resolving issues efficiently, and providing timely solutions. Addressed and resolved customer complaints, handled technical support, and collaborated with the sales team to address billing discrepancies and after-sales support requests.
- Monitored and managed inventory levels to meet customer demands, working closely with warehouse teams to ensure product availability. Developed an understanding of shipping, receiving, and inventory management fundamentals to optimize operations.
- Provided high-quality administrative support to sales and customer service teams, handling a high volume of incoming calls, emails, and urgent inquiries. Ensured that critical information and messages were conveyed promptly to the sales team, enabling them to stay focused on priority tasks.
- Worked meticulously with the Order Management, Inventory Management, and Distribution teams to streamline processes, solve unexpected issues, and ensure continuous process improvement. Coordinated across departments to resolve customer issues and provide quick solutions.
- Assisted walk-in clients and maintained accurate records of sales transactions, customer interactions, and inventory levels. Managed customer accounts, ensuring all interactions were documented and provided follow-up support to strengthen client relationships.
- Proactively addressed customer complaints, ensuring timely resolution while maintaining a high standard of customer service. Handled complex billing issues, ensuring accurate invoicing and fostering positive customer relations.
Education
BBA - Business Administration
Aims Institutes
Bangalore , India09-2022
PCMB -
Maharani Laxmi Amani College
Bangalore , India04-2019
Some College (No Degree) - All General Subjects
Shri Sharadha Vidyaniketana
Arekere , Bangalore , IndiaSkills
- Precision in Task Management
- Cross-Department Collaboration
- Salesforce Proficiency
- Advanced Excel Proficiency
- Sales Pipeline Oversight
- Customer Support Expertise
- Strategic Problem Solving
- Timely Fulfillment Coordination
- Effective Multitasking Ability
- Effective Negotiation
Languages
kannada
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
- Won 2nd Rank in state level Siriganada Kannada prathibha parikshe
Certification
- Digital Marketing.
Project
- A Study on Portfolio Management & Selection
Timeline
Sales Coordinator
Vashi Integrated Solutions Limited
05.2024 - Current
- Digital Marketing.
BBA - Business Administration
Aims Institutes
PCMB -
Maharani Laxmi Amani College
Some College (No Degree) - All General Subjects
Shri Sharadha Vidyaniketana
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