Listening to Motivational Speakers
Vaishnav Pandurang Matte
Chandrapur,India
Summary
Dedicated avant-garde professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Organized and dependable successful at managing multiple priorities with a positive attitude.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Customer Success Consultant & Citizen Developer
Vividminds Technology Private Limited, QUIXY
Hyderabad
02.2022 - Current
- Research, Analyses business requirements of the customers & implement solutions in Quixy platform
- Provide continuous platform training & support for customer accounts
- Product demonstrations for sales leads & customers
- Co-ordinate with cross functional teams for customer self-service activities, market research, handle pre-sales demos
- Inline with product research team and propose new features, improvements to meet the ease of platform usage, customer enhancements
- Demonstrate the ease of no-code implementation with Quixy through several workshops and webinar.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Functional Consultant
Lighthouse Info system Pvt Ltd
Nagpur
05.2019 - 12.2019
- Facilitate technical teams with change management and technical skills
- To cooperate in decision-making to enhance and improve technology management.
- Developed, configured and tested applications for accurate alignment with project standards.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Collaborated with upper management to drive strategy and implement new processes.
- Delivered services to customer locations within specific timeframes.
- Determined proper methodologies and procedures to use based upon project specifications.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
Education
Intermediate - undefined
Mohsinbhai Zaweri Junior College
X standard - undefined
The Aditya Birla Public School
PGDM - Business Analytics And Marketing
Institute of Public Enterprise
Hyderbad 05.2020 - 05.2022
B.Tech - Mechanical Engineering
G.H Raisoni College of Enginnering
Nagpur 04.2015 - 06.2019
Skills
CORE COMPETENCIESAnalysisTeamworkProcess improvementWork well under pressureCommunicationProblem solvingCritical thinking
Passion for customer satisfaction
Business process mapping
Quality assurance
Project Management
Gap analysis
Customer service support
SLA fulfillment
Training delivery
Certification
Google certified Foundation course of Google Analytics
Affiliations
- Project Management Institute
- Institute of Management Accountants (IMA)
- American Society Of Mechanical Engineers
Interests
Dancing
Mindfulness
Cycling
Listening Soothing Songs
Software
Python
Hubspot
Microsoft office
Quixy
Tableau
Timeline
Customer Success Consultant & Citizen Developer
Vividminds Technology Private Limited, QUIXY
02.2022 - Current
PGDM - Business Analytics And Marketing
Institute of Public Enterprise
05.2020 - 05.2022
Functional Consultant
Lighthouse Info system Pvt Ltd
05.2019 - 12.2019
B.Tech - Mechanical Engineering
G.H Raisoni College of Enginnering
04.2015 - 06.2019
Intermediate - undefined
Mohsinbhai Zaweri Junior College
X standard - undefined
The Aditya Birla Public School