Detail-oriented KYC Analyst executes Know Your Customer activities focusing on client onboarding and exceptions in line with regulatory standards and jurisdictions. Robust knowledge and understanding of regulation affecting KYC program. Interacts and works closely with business stakeholders at all levels of seniority.
Overview
2
2
years of professional experience
Work History
AML/KYC Analyst
SYKES
Hyderabad
09.2021 - Current
Conducted KYC formality reports on questionable accounts and transactions.
Adjusted end-to-end KYC process needs to align with workforce capabilities.
Orchestrated client-centered financial packages factoring in current market trends.
Promoted successful investment plans with well-organized and smooth presentations.
Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
Reviewed new prospect KYC documents to meet requirements and determine business model risk.
Insurance Broker
Policybazaar Insurance Web Aggregator Private
Gurgaon
09.2019 - 10.2020
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Calculated quotes and educated potential clients on insurance options.
Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
Handled approximately Number outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Reported policy changes and company conditions affecting customer satisfaction.
Tracked progress of all outstanding insurance claims.