Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Languages
Personal Information
Languages
Timeline
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Valchetty Hymavathi

Secunderabad

Summary

Dynamic professional with expertise in customer relations and issue resolution, recognized at Lucid Medical Diagnostic for exceptional service. Adept in relationship management and team collaboration, leveraging Tally and Microsoft Word to enhance efficiency. Proven track record in fostering customer satisfaction and retention, driving success through proactive engagement and strategic problem-solving.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

COORDINATE

LUCID MEDICAL DIAGNOSTIC
HYDERABAD
03.2017 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.

TELECALLER

FORTUNE HONDA
HYDERABAD
04.2016 - 02.2017
  • Conducted outbound calls to potential customers for product inquiries.
  • Assisted customers with appointment scheduling for test drives and services.
  • Collaborated with sales team to enhance customer engagement strategies.
  • Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
  • Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.

Education

B.Com - COMPUTERS

Vasundara Women's Degree College
ECIL, SECUNDERABAD
06-2013

Intermediate - CEC

Vasundara Junior College
ECIL, SECUNDERABAD
06-2011

S.S.C -

Z.P.H.S
MALKAJGIRI, SECUNEDRABAD
04-2011

Skills

  • Tally
  • Issue resolution
  • Team collaboration
  • Customer engagement
  • Relationship management
  • Appointment scheduling
  • Time management
  • Multitasking Abilities
  • Teamwork and collaboration
  • Customer relations
  • Microsoft Word
  • Computer skills
  • Team management

Hobbies and Interests

  • Reading Medical/Health -Related articles
  • Patient Care & Service orientation
  • Team - Based activities
  • Health awareness programs
  • Continuous Skill Development

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

Languages

  • Telugu
  • English
  • Hindi

Personal Information

  • Father's Name: V. Manga Raju
  • Mother's Name: V. Saraswathi
  • Date of Birth: 07/03/94
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Languages

Telugu
First Language
English
Intermediate (B1)
B1

Timeline

COORDINATE

LUCID MEDICAL DIAGNOSTIC
03.2017 - Current

TELECALLER

FORTUNE HONDA
04.2016 - 02.2017

B.Com - COMPUTERS

Vasundara Women's Degree College

Intermediate - CEC

Vasundara Junior College

S.S.C -

Z.P.H.S
Valchetty Hymavathi