Valensia D'souza Sahamate
Mumbai
Summary
"Results-driven professional known for blending creativity with strategic acumen. A proven track record in delivering impactful solutions. I bring enthusiasm and expertise to drive success."
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Senior Admissions Counselor
FAD international Academy
Mumbai
05.2026 - Current
- Converted prospective leads into admissions through targeted counselling and consistent follow-up, contributing to overall enrollment goals.
- Guide students through the complete admission process, from enquiry to enrolment.
- Managed inbound and outbound calls to generate and follow up on admission leads, enhancing prospective student engagement.
- Schedule appointments and counsel students based on their course requirements.
- Provide end-to-end course guidance, including curriculum, fees, duration, and career opportunities.
- Facilitated timely completion of admission formalities and documentation, ensuring a smooth transition for students from inquiry to enrollment.
Program Advisor
EMERITUS
Mumbai
03.2025 - 01.2026
- Consulted with potential learners expressing interest in programs through phone calls, WhatsApp, and emails to assess their needs.
- Assessed learner backgrounds and identified specific educational needs to recommend tailored program options.
- Recommended university programs based on students' educational goals and interests.)
- Outlined program structure, fees, university partnerships, and learning outcomes to facilitate enrolment.
- Conducted consultations with students to assess their educational interests.
Sr. Study Abroad Counsellor
iSchoolconnect Technologies
Dubai
08.2021 - 03.2024
- Detailed list of tasks performed in various roles.
- I have provided expert advice on available study abroad programs, considering students' academic goals, interests, and preferences. Assisted in program selection, taking into account the cultural and academic aspects of different destinations.
- Guided students through the application process, ensuring all required documents are prepared and submitted accurately and on time. Provided insights on crafting compelling personal statements and recommendation letters.
- Clarified visa requirements for diverse countries and guided students through visa application processes, ensuring accurate documentation and compliance.
- Maintained regular communication with students and families throughout application and pre-departure stages, addressing inquiries and providing timely updates on application statuses.
- Detailed scholarship opportunities and financial-aid options while advising on budgeting and financial planning for studying abroad.
- Streamlined global education admissions processes by simplifying application steps for students. We simplify the process for every student, making it accessible, hassle-free, and truly borderless.
Admission Counsellor
SKILLBLOC
11.2019 - 05.2021
- Assisted prospective students in understanding academic programs and admission requirements, providing personalized counseling to align their goals with suitable courses.
- My role extends to personalised consultations with parents, guiding them on the best-suited courses for their children. I excel in the art of upselling, ensuring customer satisfaction through tailored educational solutions.
- Gather feedback from applicants and analyse admission processes for continuous improvement. Participate in professional development opportunities to enhance counselling skills.
- Gathered feedback from applicants and analyzed admission processes for continuous improvement, participated in professional development to enhance counseling skills.
- Empowering young minds aged 7 to 16 through immersive STEAM and Entrepreneurship programs, offering enriching educational experiences, fostering creativity, critical thinking, and a passion for lifelong learning.
Student Relationship Manager
KNOWLEDGE PLANET
Dubai
07.2017 - 07.2019
- Built supportive connections with students with students, enhancing support and engagement in educational experiences. Implemented strategies to enhance student satisfaction and retention.
- Implemented outreach initiatives to connect with students and understand their needs. Provided personalized support to students, addressing academic and non-academic challenges.
- Organized and facilitated student engagement programs and events. Managed student feedback mechanisms, ensuring continuous improvement in services.
- Implemented outreach initiatives to connect with students and understand needs, providing personalized support for academic and non-academic challenges.
- Developed and maintained student-centric approach in interactions and initiatives, collaborating with faculty to enhance learning environment. Collaborated with faculty to create a positive learning environment for students.
- Provided foundational knowledge in Science and Math in Science & Math to top-tier Engineering & Medical Entrance Exam prep, empowering students in grades 9-12.
Merchandising Department Sales Associate
YAS WATERWORLD
Abu Dhabi
12.2016 - 06.2017
- Curated and arranged merchandise displays to enhance visual appeal and customer engagement while monitoring inventory levels to meet demand and prevent stockouts.
- Executed promotional campaigns effectively, coordinating signage and displays to drive sales during promotions. Proactively engaged customers, cross-selling and upselling related products to boost overall sales.
- Executed promotional campaigns by coordinating signage and displays, engaging customers through cross-selling and upselling to increase sales.
- Generated and analyzed sales reports to identify trends and actionable opportunities for improvement.
- Created exciting water rides and attractions, enhancing visitor enjoyment at the park. Making it a premier destination for water-based entertainment.
Education
Bachelors - Mass Media
Mumbai University
Mumbai 03.2013 - 06.2015
Skills
- Admissions expertise
- Data analysis
- Organizational planning
- Problem resolution
- Student assistance
- Effective communication
- Interpersonal communication
- Leadership development
Personal Information
Date of Birth: 1994-01-25
Certification
- TheExtraMileAward(11/2022 - Present) iSchoolconnect Technologies
- The Best Customer Service Representative (04/2016 - 05/2016) IndiGo Airlines
- RainmakeroftheMonth (12/2021 - Present) iSchoolconnect Technologies
- Creating smile Colleague of the Month (02/2017 - 03/2017) YAS Water World
Languages
English
Advanced
C1
Hindi
Upper Intermediate
B2
Timeline
Senior Admissions Counselor
FAD international Academy
05.2026 - Current
Program Advisor
EMERITUS
03.2025 - 01.2026
Sr. Study Abroad Counsellor
iSchoolconnect Technologies
08.2021 - 03.2024
Admission Counsellor
SKILLBLOC
11.2019 - 05.2021
Student Relationship Manager
KNOWLEDGE PLANET
07.2017 - 07.2019
Merchandising Department Sales Associate
YAS WATERWORLD
12.2016 - 06.2017
Bachelors - Mass Media
Mumbai University
03.2013 - 06.2015