Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Valerie Cole

Cannelton,IN

Summary

Dynamic professional with extensive experience at Masterbrand Cabinets, excelling in production efficiency and quality control. Proven ability to enhance team productivity. Recognized for exceptional customer service and clear communication skills. Maintains strict food safety compliance and cash management practices. Committed to delivering outstanding results in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Saw Operator

Masterbrand Cabinets
11.2022 - Current
  • Set up to meet specific production requirements.
  • Monitored operating machinery to assess progress and maintain production speeds.
  • Verified dimensions of finishing workpiece.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Measured and cut materials in adherence to order.
  • Recognize correct color and material of product.
  • Maintain a clean work area.
  • Work as a team.

Owner

V's Sweet Treats
01.2012 - Current
  • Maintained cleanliness and hygiene in baking premises.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Mixed dough and cakes, and performed baking duties.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.

Early Head Start Home Visitor

Lincoln Hills Development
12.2021 - 06.2022
  • Made recommendations and referrals to aid clients in locating proper therapeutic services.
  • Maintained records of client care by documenting visits and interviews and preparing reports of evaluations and observations.
  • Conducted weekly home visits to assess conditions.
  • Maintained current assessments of families and children and prepared daily portfolios.
  • Coordinated resources and program referrals to support family needs.
  • Prepared monthly calendars with educational needs and activities.
  • Engaged families and clients in skill-building activities to enhance family dynamics and client's quality of life.
  • Helped to educate parents and assisted with educational planning and decision making for children.
  • Recruited families and built positive relationships with parents in order to support parenting roles.

Saw Operator

Masterbrand Cabinets
10.2020 - 06.2021
  • Set up and calibrated machinery to meet specific production requirements.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Completed special cuts, grooves and bevels to produce desired looks.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Developed strategies to increase productivity and reduce waste.
  • Cleared jams to keep equipment fully operational.

Personal Shopper

Walmart
02.2020 - 09.2020
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Maintained current knowledge of evolving changes in marketplace.
  • Contributed to team objectives in fast-paced environment.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Clerk/Pharmacy Technician Trainee

Werner Drug Store
07.2014 - 07.2015
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases and locate items.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Stocked, tagged and displayed merchandise as required.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Education

High School Diploma -

Tell City High School
Tell City
05-2005

Skills

  • Clear verbal communication
  • Positive interpersonal skills
  • Independently motivated
  • Customer service
  • Effective organizational skills
  • Event coordination
  • Microsoft Office proficiency
  • Food safety compliance
  • Cash management

Certification

  • Mental Health First Aid Training - 2018

Languages

Spanish
Limited Working

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Getting involved in local advocacy groups to promote positive change in the community
  • Fundraising Events
  • Volunteer Work

Timeline

Saw Operator

Masterbrand Cabinets
11.2022 - Current

Early Head Start Home Visitor

Lincoln Hills Development
12.2021 - 06.2022

Saw Operator

Masterbrand Cabinets
10.2020 - 06.2021

Personal Shopper

Walmart
02.2020 - 09.2020

Clerk/Pharmacy Technician Trainee

Werner Drug Store
07.2014 - 07.2015

Owner

V's Sweet Treats
01.2012 - Current

High School Diploma -

Tell City High School

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Valerie Cole