Vaman Uttam Prabhudessai

Brand Ambassador

MARRIOTT

Panjim

04.2017 - Current

Managed daily hotel operations and ensured guest satisfaction.
Supervised staff and coordinated training programs for new employees.
Conducted regular inspections of facilities to maintain cleanliness and safety standards.
Coordinated marketing initiatives to promote hotel services and attract guests.
Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Maintained high standards of quality control, hygiene, health and safety.
Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
Handled guest complaints professionally and efficiently.
Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
Conducted daily meetings with front desk, F&B and housekeeping personnel to discuss arrivals, special requests and operational challenges.
Assigned duties and monitored performance of all employees in the hotel.
Monitored customer feedback surveys and took appropriate action based on results.
Provided training to staff in customer service, safety, and other topics related to hospitality industry.
Developed strategic plans for increasing occupancy rates and improving overall profitability.
Engaged guests through personalized interactions and brand storytelling.
Assisted in maintaining brand standards across all customer touchpoints.
Represented the brand at community events to increase visibility and engagement.
Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Gathered customer feedback for product development purposes.
Maintained an up-to-date knowledge base on current industry developments.
Collaborated with creative professionals to develop effective marketing strategies.
Attended trade shows, conferences, and other marketing events as a representative of the company.
Engaged customers through social media platforms to create a sense of community around the brand.
Increased sales and brand awareness through face-to-face marketing.
Assisted with creating digital advertisements for various online platforms.
Assisted in the design and production of marketing materials.
Analyzed social media analytics to adjust strategies for better engagement.
Maintained a professional appearance and demeanor that reflects the brand's image.
Participated in team meetings to discuss strategies and share feedback from the field.
Negotiated with event organizers for optimal brand placement and exposure.
Developed and optimized demonstrations to best connect with prospects and encourage sales.