Summary
Overview
Work History
Education
Skills
Technical Skills
Certifications
Accomplishments
Timeline
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Vamdev Mishra

Vamdev Mishra

Senior Consultant
Ghaziabad

Summary

Highly skilled and certified IT Security Consultant & Architect with extensive experience in designing and implementing robust security systems. Proven track record in Leading and managing complex security projects and ensuring compliance with industry standards like GDPR and NIST. Managing team and provide guidance in deploying and configuring security solutions such as SIEM, PAM, and SOAR to protect organizational assets.

Designing and Architecting Security Frameworks, Zero Trust Models, Threat Protection, Identity Protection, Azure Landing Zone/CAF Deployment, Building Security Operations Center (SOC), Designing & Implementing SIEM & SOAR Capabilities, Implementing CIS, NIST, Security Best Practices, ISO 27001, BSI C5, Azure Security Benchmark.

Overview

12
12
years of professional experience

Work History

Senior Consultant

Microsoft
Noida
10.2019 - Current
  • Managed multiple Cybersecurity & Identity projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Assessed business requirements to create focused solutions.
  • Authored best practices documentation for use in new personnel onboarding processes.
  • Educated stakeholders on data protection tactics to reduce breaches.
  • Contributed to continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Presented business leaders with ROI estimations to drive project planning.
  • Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
  • Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to role of Technical Consultant.
  • Participated in industry conferences, workshops, or seminars for professional development opportunities that enhanced expertise as Technical Consultant.
  • Presented findings and recommendations to clients and stakeholders through clear visualizations, reports, and presentations that facilitated informed decision making.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in team setting, providing support and guidance.

Senior IT Engineer

Qualcomm
07.2018 - 10.2019
  • Proven ability to develop and implement creative solutions to complex problems.
  • Additional responsibilities include finding opportunities to innovate, extend and enhance service delivery everywhere possible.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked in Qualcomm IAM Team, in AD, FIM, ADFS, PKI in Windows Server 2008/2012R2 and PowerShell scripting
  • Progressive advancement in responsibility including deep troubleshooting technical skills
  • Owning Root Cause Analysis and Problem Management relating to service outages within directory
  • Serving as escalation point for application support and troubleshooting while providing guidance and direction in resolution of escalated issues and/or complex production, application, or system problems
  • Administering Active Directory (AD) and GPOs
  • Responsibilities also include problem resolution, participation in team efforts and projects for Identity Management and Security initiatives

Senior Specialist

HCL Technologies
04.2016 - 07.2018
  • Worked in HCL Technologies, Noida as SME in Identity Management, ADFS and Active Directory, Azure IaaS, handling Merck's environment of multiple domain controllers, Federation server, office 365, sites and member servers
  • Prepared technical Solutions and Effort Estimations for All inflight and upcoming projects for AD, ADFS & Azure AD connect
  • Led all projects in AD, Collaboration (O365) area
  • Took care of Microsoft MDM and Intune, Windows Defender Operational tasks
  • Participated and led all project Meetings with customer and internal stake holders
  • Handled Technical and Operational Escalation
  • Drove Automation and Value Additions
  • Reviewed Operational Runbook, SOPs, Risk Registers and ensured it is updated
  • Responsible for keeping overall view of the customer / SLA compliance / Delivery operation
  • Traveled to client location for project kick off meetings as required
  • Responsible for client connect and relationship with the client in my tower
  • Responsible for providing RCA and CAPA on all PBIs
  • Conducted case reviews for engineers
  • Accountable for customer experience
  • Provided training on regular intervals to Helpdesk/Service desk on L2 AD and ADFS and update SOP and KBA.

Escalation Engineer

Convergys India Services
06.2014 - 04.2016
  • Worked as Microsoft Enterprise Support Vendor as Subject Matter Expert/Escalation Engineer (Tier 2)
  • Provided Level 2 Support on Various technologies like Office 365 Identity Management, AD/ADFS, Directory Synchronization & Azure AD
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Provided exceptional customer service while resolving difficult situations diplomatically, maintaining client loyalty during challenging circumstances.
  • Delivered training sessions on new products and technologies, ensuring team members were well-equipped to handle emerging issues.
  • Contributed to development of internal tools and automation scripts that increased team efficiency and reduced manual effort.
  • Participated in weekly review meetings with senior management, reporting on key metrics related to escalation handling performance.
  • Mentored junior engineers, improving their problem-solving abilities and overall productivity.
  • Created knowledge base articles for common issues, enabling quicker resolutions for customers and support staff.
  • Championed culture of continuous improvement within team, leading process optimization initiatives that increased efficiency levels.
  • Supporting Team involves knowledge Transfer etc

Tech support associate

Dell International Services
05.2013 - 04.2014
  • Monitored, Maintained, Administered and Troubleshot Active Directory
  • Took escalation and delivered process specifically & upgrading training modules to new-hired support professionals
  • Also provided technical support to Dell's Employees/customers like resetting their passwords, setting up Outlook profile etc
  • Provided IT support like Resetting AD user account's password, setting up outlook etc
  • Has provided Hardware technical support like Resetting RAM, replacing hardware parts etc.

Technical Support Executive

Vtechsquad
07.2012 - 05.2013
  • Troubleshot various issues with Networking, Active Directory, D.N.S, D.H.C.P, VPN, Share point 2.0, IIS 6.0 and installations software.
  • Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
  • Managed a high volume of tickets in helpdesk system, consistently meeting or exceeding response time targets.
  • Mentored junior technicians, fostering their growth and enhancing team performance.
  • Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
  • Led training sessions on newly implemented software platforms, boosting employee confidence and proficiency in using these tools effectively.
  • Conducted root-cause analysis for recurring technical problems, developing long-term solutions to prevent future occurrences.

Education

Bachelor of Science - IT

Punjab Technical University
Jalandhar, India
04.2001 -

Skills

Security Architecture Designing
Certified Information Systems Security Professional (CISSP)
Experience in implementing and managing SOC, SIEM & SOAR Systems
Experience in Data Classification and Loss Prevention
Mitre ATT&CK Framework, tactics and techniques
Information System Risk and Vulnerability Management
Information Security Policy, Audit and Compliance
Data Loss Prevention
Endpoint Security and Encryption
Privileged Access Management (PAM)
Security Orchestration, Automation, and Response (SOAR)
General Data Protection Regulation (GDPR) Compliance
National Institute of Standards and Technology (NIST) Frameworks
ISO/IEC 27001:2013 Information Security Management
Breach Response and Management
Next Generation Firewall and Advanced Threat Prevention
Design and Implement Idenity and Access Management(AD, Azure AD, MFA, CAP, Oauth, OpenIDConnect, SAML and SCIM)

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Technical Skills

Windows 2008 R2, Windows 2012 R2, Replication, Group Policy, Kerberos, Netlogon, AD Hardening, Tier Model, AD Forest Migration, Azure Defender Products like Defender for Endpoint, Defender for cloud, Defender for Identity, MCAS and Sentinel, MS Azure Infrastructure specifically Infrastructure-as-a-Service which includes all IaaS services. Working knowledge of Azure Virtual Machines Azure Virtual Networks and Azure AD, MDM and Intune, ADFS 2.0/3.0/4.0, Setting & Configuration, Claims, Debug Logging, WS Fed and SAML, Hands on knowledge on SCCM Components like Package creation, collection, deployment, sites etc., Sync issues, configuration, Metaverse, Custom Rules, Migration

Certifications

  • CISSP
  • Microsoft Certified Security Architect Expert (SC-100 and Az500)
  • Microsoft Certified Azure Solution Architect (AZ-305 & AZ-104)
  • Microsoft Certified Azure Identity Administrator (AZ-300)
  • Microsoft Information Protection Administrator(SC-400)
  • Microsoft Designing and Implementing Microsoft Azure Networking Solutions (AZ-700)
  • Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801)
  • Software Development Fundamentals (98-361)
  • Microsoft Certified System Engineer(MCSE 2012)
  • Microsoft Security Operations Analyst (SC-200)
  • Microsoft Azure Fundamental (AZ-900)
  • Microsoft Networking Fundamentals (98-366)
  • Managing Office 365 Identities and Requirements (70-346)
  • Microsoft Azure AI Fundamentals(AI-900)

Accomplishments

- Successfully Led the project, assisted a leading UK-based FMCG brand in migrating their SIEM platform from IBM QRadar to Microsoft Sentinel, enhancing threat detection efficiency.
- Reduced alert fatigue by 35% through the implementation of advanced analytics and fine-tuning alert thresholds.
- Achieved a 30% increase in incident detection rates, while decreasing false positives by 25%.
- Streamlined security operations, resulting in a 25% reduction in average incident response time.


- Played a pivotal role in assisting a major Gulf bank to enhance their security posture, leading to a 50% reduction in security breaches year-over-year.
- Improved threat response capabilities, resulting in a 40% faster reaction time to security incidents.
- Directed the bank's successful internal compliance audit, ensuring adherence to stringent security protocols.
- Facilitated the bank in achieving PCI-DSS accreditation, marking a 100% compliance rate with industry standards.


- Led the migration from Microsoft Identity Manager to Microsoft Entra Provisioning Service using the SCIM protocol, simplifying user provisioning and lifecycle management in complex business scenarios.
- Enhanced system efficiency by 30% through the automation of user account operations.
- Utilized advanced API and programming skills to resolve 95% of complex integration challenges, ensuring seamless user experience.
- Contributed to a 20% reduction in operational costs by optimizing the provisioning process.

Timeline

Senior Consultant

Microsoft
10.2019 - Current

Senior IT Engineer

Qualcomm
07.2018 - 10.2019

Senior Specialist

HCL Technologies
04.2016 - 07.2018

Escalation Engineer

Convergys India Services
06.2014 - 04.2016

Tech support associate

Dell International Services
05.2013 - 04.2014

Technical Support Executive

Vtechsquad
07.2012 - 05.2013

Bachelor of Science - IT

Punjab Technical University
04.2001 -
Vamdev MishraSenior Consultant