Summary
Skills
Work History
Education
Overview
Generic
Vamseedhar  Reddy

Vamseedhar Reddy

Offshore Team Lead
Bengaluru

Summary

An excellent customer oriented, innovative, multitasking professional with good analytical and logical skills gained over a period of 10 years of industry experience in Ecommerce. media analytics and retail sector.

Has experience in consulting as a individual performer and also worked as a offshore manager in onsite-offshore model.

Started career as Transaction Risk Investigator and worked on various different roles like Quality Analyst, Workflow Analyst, Subject matter expert, Process improvements, Mentor, Trainer ,Lead and manager roles

Skills

Risk investigation

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Work History

HCM Functional Lead

Specvin Technologies Pvt Ltd
Bengaluru
07.2021 - Current

Client: Canon Medical Europe.

Lead the team from IT wing in handling HR operations

First point of contact for all HR-related queries.

Monitoring an implementing changes with regard to employment conditions. Actively further professionalize and improve efficiency in the field of HR systems (Oracle HCM core HR)

Created training material for end user from OPUS tool.

Works as individual performer and also leads team in handling HR operations like hiring, termination, performance evaluation , absence management etc.




Offshore Team Lead and Process Improvement Lead

Tata Consultancy Services
Bengaluru
02.2018 - 07.2021

Client : United Food Naturals INC.

As a functional Lead in Fusion HR operations handled all kinds of incidents with in SLA.

Experience in onsite-offshore model and leads offshore team. Handled tickets from internal customers and also from external suppliers(Oracle Sr's) . Handled escalations in minimizing the cause to the customers.
Worked on regular year end activities across the modules.
Handled patch updates with proper regression tests for every patch updates.

Managed a team of 15 from offshore and handled all the support work for the smooth HR operations.

Involved in hiring, training and mentoring about the process and successfully run the project for 3.5 years.

Process improvement Lead :

As a process improvement spoc for the complete UNFI account, involved in conducting work shops on process improvements across the teams. Analyzing the fit gap of process improvements scopes and helps to reduce the cost to both TCS as well as client.

Document the hard saving and soft savings monthly, quarterly and present to customers.

Team Leader - Production

Nielsen Sports
Bengaluru
01.2017 - 05.2017

Responsibilities as Team leader to support production are

Managed a team of 30 analysts and senior analysts across multiple shifts to deliver production priorities.

Manage priorities and liaison with the sales/management team across various regions to update status of jobs on a day to day basis.

Ensuring that the jobs are delivered on time while closely monitoring the entire work flow in production .

Providing updates (daily/weekly/monthly) to the management.

Handled shift allocation and roster management

Functional Consultant

Specvin Technologies
Bengaluru
05.2016 - 02.2017

Client: Toshiba Medical Europe


Involved in implementing global HR module of Oracle fusion applications. mapped the fields of legacy system EBS to new oracle fusion system and loaded the data into the new systems.

Worked on interfaces to synch the data from one module to the other module and from one application to other application.

Worked on report development as per the business requirements from Oracle fusion applications


Senior Investigation Specialist

Amazon Development Center
Bengaluru
06.2012 - 01.2016

Responsible for a wide range of duties related to analyze merchants profile in order to recognize non-obvious patterns and elimination of online ecommerce risk.

Prevention of hacking veteran buyer and seller accounts. Maintain trust and safety, make sure Amazon is most trusted and safest place to transact.

Mentored newly hired investigators and exceeded all the mentoring goals on weekly basis.

Worked as part time work flow analyst during requirement with the responsibilities like assigning the task to team and OT recruitment. Handled a team of 20 members with responsibilities like timesheet approvals, NPT management, reduce OT requirement and contingency planning for Holidays.

Part of Poke Yoke audit team and handling second review tickets on suspicious cases.

Trained investigators on global seller tickets for better management of ticket SLAs ✓ Publish global reports like – WW Efficiency, WW SLA, Shrinkage, OT report etc

Education

MBA - Lean Operations And Systems

Christ University
Bengaluru
06.2010 - 03.2012

Bachelor of Technology - Information Technology

Sri Indu College of Engineering And Technology
Hyderabad
06.2005 - 04.2009

Overview

9
9
years of professional experience
6
6
years of post-secondary education
Vamseedhar ReddyOffshore Team Lead