Mondaycom
Vamshi Eshwar Polinty
Assistant Client Success Manager
Hyderabad
Summary
Results-driven Assistant Client Success Manager experienced in building strong client relationships and ensuring customer satisfaction. Delivered account growth through effective client onboarding, proactive issue resolution, and cross-functional coordination. Focused on enhancing customer retention and achieving business objectives by managing multiple client accounts and addressing customer needs.
Overview
1
1
Language
Work History
Assistant Client Success Manager
Start Up Social Media
- Developed strong client relationships through proactive communication and support initiatives.
- Managed onboarding processes to ensure seamless integration of new clients.
- Collaborated with cross-functional teams to address client needs and drive product enhancements.
- Analyzed client feedback to identify trends and recommend service improvements.
Education
Bachelor of Science - Biotechnology
Abraham Memerial High School
Gadwal, India 04.2001 -
Skills
Client Engagement
- Client Relationship Management
- Customer Engagement
- Customer Retention
- Client Onboarding
- Account Management
- Stakeholder Engagement
- Customer Support & Escalation Management
- Customer Insights
- CRM software proficiency
- Cross-Functional Collaboration
- Problem Resolution
- Task Management
- Time Management
- Goal Setting
- Interpersonal Communication
Software
Slack
Timeline
Bachelor of Science - Biotechnology
Abraham Memerial High School
04.2001 -
Assistant Client Success Manager
Start Up Social Media