VAMSHIKRISHNA DEEKSHITH KP
Technical Solution Analyst
Mulbagal
Summary
Technical Solution Analyst with 3.5 years at Oracle Cerner, focusing on Cerner CCL and Millennium troubleshooting. I've got a strong track record of streamlining clinical workflows and tackling tough issues, thanks to solid analytical skills and teamwork. Key areas: Nursing, PowerForms, and Women's Health.
Overview
4
4
years of professional experience
Work History
Technical Solution Analyst
Oracle Cerner
06.2022 - Current
- Experience: 3 years, 7 months (Total EHR/EMR: ~4.5 years)
- Provide day-to-day production support for Cerner Millennium EHR/EMR systems, supporting clinical workflows across PowerChart, PowerForms, MPages, Task Lists, Orders, and Documentation.
- Investigate and resolve incident tickets and service requests by performing root cause analysis using Cerner CCL, logs, MTA, configuration review, and backend data validation.
- Troubleshoot complex issues related to nursing workflows, charting, pregnancy documentation, task visibility, forms, and privilege-based access, ensuring patient safety and system integrity.
- Collaborate with clinical end users, local IT teams, engineers, and global teams to gather requirements, reproduce issues, and communicate resolutions clearly.
Associate IT consultant
ITC INFOTECH
09.2021 - 03.2022
- Worked on healthcare data analysis projects supporting clinical and operational reporting requirements.
- Analyzed EHR/EMR datasets to identify data inconsistencies, trends, and quality issues impacting downstream reporting.
- Used TULIP to extract, validate, and reconcile healthcare data from multiple source systems.
- Built dashboards using the same tool and conducted demos for new clients, highlighting the importance of effectively maintaining EMR and EHR systems.
- Supported data cleaning, transformation, and validation activities to ensure data accuracy and integrity.
- Collaborated with cross-functional teams to understand data requirements and deliver actionable insights.
Education
B.E - Electrical, Electronics And Communications Engineering
Mangalore Institute of Technology & Engineering
08-2021
Senior Secondary (12th) -
Vidya Jyothi Pre-university College
04-2017
Secondary School (SSLC) -
Amarajyothi High School
04-2015
Skills
- Tools & Platforms:PowerChart, MTA(Millennium troubleshooting Assistant),Blackbird logging, SQL Server, Remote Desktop, Citrix, Splunk
- Healthcare standards: HIPAA compliance, ITIL
- Databases & Scripting: Cerner CCL,SQL
- Monitoring & Troubleshooting: EMR/EHR Dashboards, Health Check setup, Log analysis & Power BI
- Soft Skills: Strong client communication, incident resolution, cross-team collaboration
ACCOMPLISHMENTS
- Recognized 12 times through Oracle’s Client Satisfaction and Recognition Awards under the CSAT Rewards and Recognition Program, conducted on a monthly basis. Consistently rated above 95% for excellence in client satisfaction by delivering timely and effective issue resolution, and additionally rewarded twice through Oracle’s GSSS Rewards and Recognition Program for outstanding performance.
- In FY 2023, I resolved over 1,325 issues related to clinical workflow nursing PowerForms and women's health—the highest ever in a team of more than 90 clinical members across the entire JAPAC region (Japan and Asia-Pacific).
COURSES AND WORKSHOPS
- Problem-solving skills for university success, the University of Sydney, through Coursera
- Business English: Management and Leadership, Arizona State University, through Coursera
Extracurricular Activities
Admin of Karnataka's biggest troll and cinema network with the domain name 'TROLL GURU,' with 412K followers on Facebook, and 300K followers on Instagram
Received seven Oracle volunteer badges for participating in numerous volunteering activities conducted by Oracle in the span of three years, spending more than 120 hours for a cause
Team lead of 'Mite Youth Red Cross' headed a team of 32 members during the flood in the Charmadi Ghat region, helped the flood-affected areas by cleaning and providing them with basic first aid during the rains of 2020
Hobbies and Interests
- Making memes
- Learning about history
Internship
- KPMG, Worked on Analyzing & visualization of data, Data Quality Assessment, Data insights & Presentation.
- Duration - 2 months.
Personal Information
Name
Hi, I’m Vamshikrishna Deekshith K P
Education and Training
other,other,other
Timeline
Technical Solution Analyst
Oracle Cerner
06.2022 - Current
Associate IT consultant
ITC INFOTECH
09.2021 - 03.2022
B.E - Electrical, Electronics And Communications Engineering
Mangalore Institute of Technology & Engineering
Senior Secondary (12th) -
Vidya Jyothi Pre-university College
Secondary School (SSLC) -
Amarajyothi High School