VAMSHI KRISHNA JILLA
QUALITY ANALYST
Hyderabad
Summary
Over 29 months of experience in Wipro BPS. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Language
Work History
Quality Analyst
Wipro BPS
06.2021 - 11.2023
- I have worked in a Trust and Safety department to ensure that the advertisers are having genuine accounts or not to publish Ads
- The process in which I have worked is BOV where we can take actions on the accounts of the advertisers whether to release an account or suspend them as per Google policies
- Joined as an associate in June'21 later promoted to a QA (QUALITY ANALYST) position and worked in this role for 20 months
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Used MS Office to create presentations, flowcharts and graphs detailing data analysis results.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Addressed non-conformance issues, pausing production to correct errors.
- Created and revised procedures, checklists and job aids to reduce errors.
- Defined and implemented quality initiatives to reduce risk.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- I am having a total of 2 years 6 months of experience.
Education
B.COM -
Bhavitha college
Intermediate - undefined
Tapasya college
SSC - undefined
Aditya Model School
Skills
Strong analytical and problem-solving skillsExcellent communication and collaboration skillsAttention to detail and ability to identify defectsTime management and organization skillsAbility to work independently and as part of a teamAdaptability and willingness to learn new skills
Continuous Improvement
SQL Understanding
Correction Action Planning
Defect Tracking
Risk Assessment
Training Implementation
Audit Processes
Quality Processes
Quality Improvement
Performance Assessment
Sampling
Data Validation
Report Creation
Training Material Development
Lean Six Sigma
Route Cause Analyzing
Current Role
Experienced Quality Analyst (18 months) with a proven track record of enhancing product quality and optimizing release cycles and highly motivated in ensuring continuous product improvement.
Personal Information
- Date of Birth: 11/24/97
- Nationality: Indian
Roles And Responsibilities
- Microsoft Excel: Proficient in VLOOKUP, HLOOKUP, import, export, data validation, and other advanced functions for data analysis, manipulation, and reporting.
- Efficiently integrated data from multiple sources using VLOOKUP and HLOOKUP functions, ensuring accuracy and streamlining reporting processes.
- Successfully managed data migration between systems by effectively importing and exporting data in various file formats, optimizing workflows and accessibility.
- Rigorously maintained data integrity through meticulous validation and verification procedures, preventing errors and ensuring data reliability.
- Identified and resolved data inconsistencies using Excel's data validation tools, safeguarding data quality and accuracy.
- Developed custom tools and macros in Excel to automate repetitive tasks and enhance data analysis efficiency.
- Manual Model Quality Evaluation: Consistently evaluated the quality of complex models using large datasets, ensuring accurate analysis and reliable results
- Identified potential model biases and discrepancies through meticulous manual data exploration.
- Contributed to model improvement through detailed reporting and actionable recommendations.
- Data Creation and Recasting:
- Created representative and diverse datasets for model training and validation, adhering to strict quality standards.
- Transformed and manipulated data into formats suitable for diverse model architecture, maximizing the effectiveness of model evaluation.
- Maintained detailed documentation of data creation processes for transparency and reproducibility.
- Data Integrity Check: Impeccably verified the accuracy and completeness of large datasets, ensuring data integrity essential for reliable model training and evaluation
- Implemented robust data cleaning procedures to identify and rectify inconsistencies and anomalies.
- Developed custom data validation scripts to automate quality checks and improve efficiency.
- Results Analysis, Consolidation, and Reporting: Expertly analyzed complex model outputs, extracting key insights and identifying patterns and trends.
- Consolidated findings from multiple sources into compelling and informative reports, effectively communicating results to stakeholders.
- Presented data-driven recommendations and actionable insights to support informed decision-making.
- Provided training and refresher sessions to on job trainees.
- Taking start of the and end of the day meetings to the down lines.
- Given feedbacks and provided coaching to the down lines on identified errors and updates received from clients.
Projects
Using Social Networks As A Marketing Tool To Communicate Value Proposition, This was the final and major project that was done by me in my last semester of my graduation. In this project I had to research how social media is used as a marketing tool for communication.
In this project I used a sampling method to do my research on the project.
The data collection procedure contained both primary and secondary data collection types where I visited a few samples on my own for data collection and also used online availability of the data.
I used a proper questionnaire that was prepared by me and was filled with the samples and the questions that were in the questionnaire were related to the age group, how often social media is used by them, what are the purpose of that and other related questions.
So, finally my finding was that today the best and easiest way of communication for marketing is the social media platforms which are used by everyone and for every kind of purpose and other related things.
Disclaimer
I hereby declare that the above mentioned information is true and correct to the best of my knowledge and I bear responsibility for the corrections of the above mentioned particulars.
Timeline
Quality Analyst
Wipro BPS
06.2021 - 11.2023
B.COM -
Bhavitha college
Intermediate - undefined
Tapasya college
SSC - undefined
Aditya Model School