VAMSI KRISHNA
LONDON
Summary
Experienced Team Leader successful at overseeing high-volume, Monthly £90,000 Quid caffe at one of the worlds busiest place King's Cross Station London, Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management. Sets example for work ethic, punctuality and quality.
Overview
5
5
years of professional experience
Work History
BARISTA TEAM LEADER
COSTA LIMITED
KING CROSS STATION, LONDON
10.2021 - 10.2023
- Recruited, hired, trained and supervised baristas to ensure adherence to company policies and procedures.
- Conducted regular meetings with staff members to discuss progress towards goals or address issues.
- Operated cash registers to process customer payments.
- Maintained a clean work environment.
- Placed orders with suppliers for delivery of products required for daily operations.
- Managed barista staff, ensuring proper training and scheduling.
- Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
- Maintained records of daily transactions and prepared reports for management review.
CUSTOMER SERVICE REPRESENTATIVE
KOTAK LIFE
VIJAYAWADA
06.2018 - 09.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
MBA - FINANCE
DE MONTFORT UNIVERSITY
LEICESTER, UNITED KINGDOM05-2023
BBA - FINANACE
WESTIN COLLEGE OF BUSINESS ADMINISTRATION
VIJAYAWADA, INDIA03-2019
Skills
- Up-selling
- Opening and closing duties
- Beverage Preparation
- Ordering Procedures
- Cash Handling
- Positive and professional
- Friendly and outgoing
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
BARISTA TEAM LEADER
COSTA LIMITED
10.2021 - 10.2023
CUSTOMER SERVICE REPRESENTATIVE
KOTAK LIFE
06.2018 - 09.2018
MBA - FINANCE
DE MONTFORT UNIVERSITY
BBA - FINANACE
WESTIN COLLEGE OF BUSINESS ADMINISTRATION
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