Summary
Overview
Work History
Education
Skills
Timeline
Generic

VAMSI PALEPU

Summary

A Seasoned Business Analyst professional with over 13 years of proven expertise in BFSI, Cards, Internal Audit, Retail, ERP, Mobile applications, health care implementations with expertise in development of stand-alone as well as integrated Applications. In depth knowledge in the Banking and Financial services sector, Retail domain, Regulatory and Banking domain, Mortgage Loan Origination, Loan Servicing, Brokerage services, Commercial Banking, Retail Banking and Global Risk and Compliance. In depth understanding on Payment Service Directives (PSD 2) from UK regulatory context. Deep understanding on Unsecured lending space especially in the areas of Card payments in both online and offline markets. Extensive experience as Product Owner and Product Manager by leading the development and support areas with at most efficiency. In depth knowledge on Telemedicine , patient management, hospital management, claim processing in health care. Experience on both Agile, RUP and Waterfall Software development methodology. Sound knowledge in writing User stories, test cases and working knowledge on manual testing. Responsibilities carried out as Business Analyst, Systems Analyst, on Business side as well as IT side. Responsible for new and existing product development, marketing, and sales of all e-Commerce services (Retail and Small Business Online Banking, Move Money, Online Banking, Mobile Banking, Consumer and Business Loans and International & Foreign Trade Services). Managed program and project efforts for Logistics and E-Commerce, POS, Supply Chain, CMS, and Web based applications, business strategy and web site content. Knowledge of full life cycle implementation in building Warehouse Management Application. Transformed business requirements into functional specifications, focusing on workflow analysis and design, business process re-engineering, user interface - UI design, and process flow modeling. Expert in MS Office Products such as Word, Excel, Project, Power Point, Access, Visio. Conducted various JAD sessions with business users and separately with development, QA teams. Work in collaboration with System Analysts, Software engineers/ Architects to develop both high-level and detailed application models that meet the business needs. Worked extensively on bio-metrics, banking & regulatory projects, CRM and oracle ERP (Inventory and Purchase Order modules). Strong communication, problem solving, organizational, interpersonal, and presentation skills. Good knowledge on Account opening. Account maintenance and Mobile contactless debit card payments. Experienced in training and mentoring of end user and others in tools, technologies and software methodologies. Expertise in preparing in various documents such as Business requirements documents (BRD), Functional Requirement Specifications and Solutions proposal. Expertise in developing prototypes, user interfaces and processing specification documents.

Overview

12
12
years of professional experience

Work History

Lead Business Analyst / Principal Consultant / Product owner

MySmartCareDoc LLC
05.2022 - Current

Assistant Vice President / Lead Business Analyst

CRS
04.2019 - 04.2022
  • Common Reporting Standards:
  • The Business drive of this project is to ensure that the enforcement of the regulatory will be implemented across the Retail Banking and Wealth Management and Commercial Banking Customers
  • The deployed solution is capable of capturing data based on the bilateral and multilateral competent authority agreement
  • The triggers on the identified accounts as per the deadlines and the Reportable accounts will be identified and sent as a report to the required Tax jurisdiction
  • Customer communication channel and remediation process are the key addendum projects that are developed to offer a complete solution to the Client.

Assistant Manager / Lead Business Analyst

Deloitte
10.2013 - 04.2019
  • Interacting with the various stakeholders and understand the end-to-end functionality that need to be achieved
  • Define the solution and ensure that it meets the requirements of Business
  • Work on product backlog grooming, come up with user stories and ensure that the agile practices are practiced
  • Serving as a Product owner in the company and imparting the product training to all the champions of the member firms
  • Involved in requirement gathering to understand the unstated requirements and see to it that the product is customized to that extent
  • Leading the Support team so that all the queries of the champions get resolved in time based on the agreed SLAs
  • Worked extensively on product testing and actively participated in Functional testing., Responsibilities:
  • Interacting with various stakeholders to understand the regulatory behind the Common reporting standards of various participating countries
  • Worked extensively on the Business requirement document and Functional requirement specification document
  • Done extensive Business walkthroughs and go the business approvals and signoffs
  • Worked on test strategy document and ensured that the application is validated in all the environments
  • Involved extensively in test case writing and execution
  • FATCA - Foreign Account Tax Compliance Act:
  • The Business drive is to capture US Indication factors of the Bank customers and report the same to Internal Revenue System
  • A staff facing and Customer facing application is developed in the Retail Banking and Wealth Management (RBWM) customers and (CMB) Commercial Banking Customers
  • The changes were made in the Account Maintenance journey to capture FATCA data items for the existing customers and the Account Opening journey is also updated to capture the FATCA details for new Customers
  • The required Tax forms are captured based on the type of FATCA Classification assigned to the type Customers., Responsibilities:
  • Prepared business process models, which included modeling of all activities of the business from conceptual to procedural level
  • Defined the process of creating suppliers, invoice mechanisms, payments and receipts process in the P2P process
  • Worked on the Inventory management, warehouse management and CRM module as a part of Retail Store operations
  • Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval
  • Understood the Business operations and helped the technical team to integrate the same to Oracle ERP Module
  • Studied the As-Is model and prepared the roadmap for the To-Be model by understanding the present retail system and defining the new POS terminal
  • Worked with the functional consultants and documented the Detailed Design Specification document.

Business Analyst

Marlabs Global, HSBC
04.2012 - 10.2013

Business Analyst / Program Manager

Centum Learning Limited, Bharti Group
07.2011 - 04.2012

Lead Business Analyst / Principal Consultant / Product Owner

HSBC
  • Responsible for defining requirements and design end to end solution for Patient Care
  • Worked on various / Modules Apps like Patient App, Doctor App, Patient Doctor web modules
  • Instrumental in developing HIPPA Compliant, ICD 10 and CPT code-based health care applications
  • Responsibilities:
  • Facilitated interview, one on one brainstorming sessions with SMEs users in understanding the requirements of the telemedicine app
  • Work with various Doctors USA to develop the most advanced apps in the teleconsultation space
  • Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documents them textually or within models
  • Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback
  • Gathered and documented the requirements that are critical to the business mission and using those requirements to design application software
  • Worked on UAT and ensure that defects are fixed in time
  • Delivered training across various sites, patients and doctors to use the telemedicine apps efficiently
  • Unsecured Lending / Online Payments/Card Payments: Working as a Change Head in the Retail Banking and Wealth Management space specially in the unsecured lending with domains related to cards, loans, payment service directives, online e commerce payment journeys
  • Also instrumental in coming with change and implementation approach that includes but not limited to staff training and procedural changes
  • Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documents them textually or within models
  • Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback
  • Gathered and documented the requirements that are critical to the business mission and using those requirements to design application software
  • Wrote, tested, and implemented fraud rules in online payment processing
  • Gathered requirements for linking the card payment system to the centralized payment system, Broadcom payment platform integration
  • Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects
  • Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
  • Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines
  • GRC - Global Risk and Compliance: Developed a complete Governance, Risk and Compliance platform with major subdomain as Internal Audit management
  • The internal audit management will have a workflow Administration module to configure users, Risk management module for assessing and generating risk reports, Electronic working papers module that facilitates the users to define programs and procedures, the Tracking module that helps the clients to act on the recommendations given by the auditors., Involved in information gathering from Business and defined the solution for the Staff facing channel and customer facing channels
  • Requirement gathering and analysis of requirements to meet the regulatory frame work defined
  • Define the requirement traceability matrix and communicated to all the technical teams involved in the project
  • Worked as an End to End analyst and served as a SME for the implementation of the project
  • Updated the Account Opening Journey as per the regulatory requirement and introduced new panels in the Account Servicing
  • Interacting with various system analysts involved in the entire project implementation and acting as a SPOC for FATCA RBWM and CMB implementation
  • AML - Anti Money Laundering:
  • Worked on the Customer facing channel and staff facing channel and make the required changes in the Account Opening process to capture AML/KYC customer specific questions
  • Worked on the solutions proposal as per the business requirement that include KYC, customer due diligence etc
  • Updated the Account Maintenance panels to capture the AML details of the existing customers who are opening new products
  • Facilitated the AML requirement workshops and came out with low level requirements and defined the proof of identity documents., Worked on the Customer facing channel and staff facing channel and make the required changes in the Account Opening process to capture AML/KYC customer specific questions
  • Worked on the solutions proposal as per the business requirement that include KYC, customer due diligence etc
  • Interacted with various stake holders to understand the regulatory and made an impact analysis on the changes in the existing process
  • Updated the Account Maintenance panels to capture the AML details of the existing customers who are opening new products
  • Facilitated the AML requirement workshops and came out with low level requirements which helped the Front End panel design through the elicitation process
  • Defined the proof of identity documents, validation of the documents received from the customer by authorized staff
  • Enterprise Resource Planning – ERP: Elicitated the requirements through various techniques and designed the cashier interface that include discount strategies process payments of customers and exchange of currency
  • Integrated the CRM module to the Retail POS terminal
  • Worked on vendor management inventory and designed the seamless buying process
  • Worked on the various documents like BRD, FRS and Front End GUI interfaces
  • Worked as an End to End Business analysis and designed the entire supply chain right from procurement and purchase order management to extended supply chain that include delivery of products to the end customers.

Education

MBA - undefined

ITM Mumbai
2007

B.Tech - Computer Science

JNTU
2005

CBAP and CSM certified consultant - undefined

Skills

  • KEY COMPETENCIES
  • BFSI
  • Unsecured Lending
  • HIPAA
  • CRS
  • FATCA
  • AML
  • ERP
  • CRM
  • SCM
  • Cards
  • POS
  • HRMS
  • Internal Audit
  • Health Care
  • Mobile Apps
  • Payments
  • EHR
  • Payroll
  • Tele Medicine
  • E Commerce
  • Retail
  • Loans
  • Claims and Billing
  • PSD

Timeline

Lead Business Analyst / Principal Consultant / Product owner

MySmartCareDoc LLC
05.2022 - Current

Assistant Vice President / Lead Business Analyst

CRS
04.2019 - 04.2022

Assistant Manager / Lead Business Analyst

Deloitte
10.2013 - 04.2019

Business Analyst

Marlabs Global, HSBC
04.2012 - 10.2013

Business Analyst / Program Manager

Centum Learning Limited, Bharti Group
07.2011 - 04.2012

Lead Business Analyst / Principal Consultant / Product Owner

HSBC

MBA - undefined

ITM Mumbai

B.Tech - Computer Science

JNTU

CBAP and CSM certified consultant - undefined

VAMSI PALEPU