Vamsi Krishna Yakamuri
Transaction Risk Investigator
Hyderabad
Summary
Currently working as Transaction Risk Investigator for AMAZON with 2.5 years of experience in IT Industry. Fair knowledge on Python, SQL programming languages. Proficient in Buyer Risk investigations and A to Z claims Operations. Strong communication skills and ability to deliver clear, concise documentation and presentations. Responsible for interacting professionally with a diverse group of audience and business team members. Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
Overview
3
3
years of professional experience
1
1
Language
Work History
Transaction Risk Investigator
Amazon Development Center India Pvt. Ltd.
Hyderabad
02.2021 - Current
- Investigate suspicious activity and behavior that could pose a risk to Amazon, our customer’s, or merchants
- Communicate via email with buyers, merchants, and other external and internal customers to make informed decisions about risks
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines
- Take appropriate action based on established procedures and document those actions
- When procedures are not available, follow established escalation paths to ensure resolution
- Participate in other special projects/assignments and Partner with appropriate business teams as necessary
- Achieve weekly productivity and quality standards for investigations
- Host calibration sessions for sharing knowledge on the claims process to the fellow resources.
Transaction Risk Investigator
Amazon Development Center India Pvt. Ltd.
Hyderabad
11.2019 - 11.2020
- Provided in-depth and high-level support by resolving inquiries by phone, email in a time constrained environment meeting individual, team level metrics and goals
- Decision making based on data analysis
- Fraud/Risk Management
- Evaluating buyer/seller transactions and profiles
- Independent judgement, problem solving, and analytical skills were used to authenticate customers on the platform and the complex transactions
- The main tenets were to eliminate e-commerce fraud
Education
Master of Science - Software Engineering
Stratford University
Bachelor of Technology - Electronics and Communication Engineering
CMR College of Engineering and Technology
M.P.C - undefined
Sri Chaitanya Junior College
Skills
Databases : SQL Server
Accomplishments
• Received Recognition points from the Delivery Manager for below achievements.
• Received “POE RnR Star” award twice in a row for the month of December 2021 & January 2022
• Received “Guardian of nights – POE Peak” award in the month of December 2021.
Timeline
Transaction Risk Investigator
Amazon Development Center India Pvt. Ltd.
02.2021 - Current
Transaction Risk Investigator
Amazon Development Center India Pvt. Ltd.
11.2019 - 11.2020
Master of Science - Software Engineering
Stratford University
Bachelor of Technology - Electronics and Communication Engineering
CMR College of Engineering and Technology
M.P.C - undefined
Sri Chaitanya Junior College
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