Kumba vamsi krishna kumar
VAMSI KRISHNA
GUNTUR,Andhra Pradesh
Summary
Accomplished IT Specialist with a proven track record at HCL Technologies, enhancing network performance and ensuring data integrity through strategic system upgrades and quality assurance. Skilled in network administration and translating complex technical information into clear terms, excel in developing IT strategies that align with business goals.
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
IT Specialist
HCL Technologies
Hyderabad
04.2024 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Monitored systems in operation and input commands to troubleshoot areas.
- Optimized network performance through regular monitoring and maintenance.
- Walked individuals through basic troubleshooting tasks.
- Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
- Collaborated with cross-functional teams to develop innovative IT strategies aligned with business goals.
- Collaborated with suppliers to improve product quality, addressing concerns and providing feedback.
Education
Bachelor of Science - Computer Science
North East Frontier Technical University
Arunachal Pradesh 08.2021 - 09.2024
Intermediate Certificate - MPC
APOSS
Guntur, India 06.2020 - 07.2021
High School Diploma -
MBTS Government Polytechnic College
Guntur, India 07.2016 - 04.2019
10th Class - High School
Oxford High School
Guntur, India 06.2015 - 03.2016
Skills
Network Administration
Troubleshooting
Application installations
IT Troubleshooting
Application support
Technical reporting
System Upgrades
Quality Assurance
Timeline
IT Specialist
HCL Technologies
04.2024 - Current
Bachelor of Science - Computer Science
North East Frontier Technical University
08.2021 - 09.2024
Intermediate Certificate - MPC
APOSS
06.2020 - 07.2021
High School Diploma -
MBTS Government Polytechnic College
07.2016 - 04.2019
10th Class - High School
Oxford High School
06.2015 - 03.2016
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