Experienced Presales & Solutions Consultant with 8.5+ years of experience in developing and delivering innovative technology solutions to meet the needs of customers. Helped businesses grow from 5x to 12x with the right solutions & strategies. Expert in consulting for SaaS-based AI & ML Data Science solutions & hands-on experience in project management, customer satisfaction and technical innovation.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Presales & Solutions Consultant
Cropin Technology Solutions Pvt. Ltd
11.2021 - Current
Work with customers to identify business requirements, develop & propose technical solutions to meet their needs
Conduct technical assessments and provide guidance on best practices and industry standards that improved ROI by 10% and productivity by 15%
Helped the company win total sales deals worth 1.45M $ (ARR) from multiple strategic and named accounts
Collaborate with cross-functional teams & senior leadership teams among 6 departments to develop project plans and timelines
Delivered 100+ presentations and demos to customers to showcase solution capabilities and benefits
Provide product expertise and solution blueprints for SAAS-based AI, ML & Digitisation Solutions
Served as subject matter expert for customer multi-disciplinary teams & managing all presales activities
Participate in the weekly scrum and provide product feedback from customers to the product team
Responsibility includes a full pre-sales lifecycle from RFI response/requirement analysis to running a scoping exercise or engaging in a proof of concept for agreed requirements
Lead and supported 3 Customer experience specialists to implement the platforms and ensure customers are satisfied with their overall experience with the organisation
Act as a technical liaison between customers and internal teams to ensure 100% project success
I represented Cropin at the C suite-level Technology event “APAC Global Agri Summit” in Singapore which happened in October 2022.
Presales Manager
Securitas India
08.2017 - 11.2021
Provide vision and consultation on digital transformation & the Internet of things (IoT) to customers across multiple business segments and geographic regions
Scaled business from 5x to 120x in less than 3 years' time during my tenure
Onboarded 30+ global clients on the technology platform & managed their ARR
Managed 20+ contract staff who are providing customer support services
Define a digital strategy roadmap that maps an organization’s journey from strategic vision to execution
Led discovery process which is information gathering with the prospect to understand their business issues and using this knowledge to develop a solution to resolve their business needs
Provide technical and business support to the sales team in pre-sales activities such as customer presentations, product demonstrations, and proof of concepts
Build, train, lead and manage a team of customer service teams in delivering the best-in-class service to clients
Collaborate with cross-functional teams, including sales, marketing, product development, and customer support, to ensure customer success
Provide accurate and timely forecasting and reporting of the presales team's activities, including pipeline, revenue, and customer feedback
Well-versed in providing solutions for SaaS-based digital solutions like VMS, Material tracking systems, Seat booking systems & other AI & ML Security operations tools
Keep abreast of market trends and new technologies to help the organization stay competitive.
Business Development Team Leader
Cherytech India Private Limited
Bangalore
07.2014 - 08.2017
Work closely with the sales & account management team on proposals for business and producing detailed costing for customers by designing optimal solutions
Responsible for creating proposals and responding to RFPs and RFIs
Execute a sales strategy that aligns with the organization's goals and targets
Which involves identifying key decision-makers, building relationships, and negotiating deals that drive revenue growth
Responsible for identifying potential customers and qualifying their interest and fit for the Saas product
This involves understanding the customer's business needs and goals and determining how the SaaS product can help them achieve their objectives
Develop & drive growth strategies like Market expansion, and business segment diversification by managing and retaining relationships with existing clients & also increasing the clientele
I am assisting the essential consultants/clients/all stakeholders with budgetary pricing for all potential projects
Manage the sales pipeline, ensuring that it is accurate, up-to-date, and reflects the current status of each opportunity
Also responsible for identifying and addressing potential issues that may impact the sales process and ensuring that the sales team is working effectively to close deals
Responsible to drive strategic developments like Market expansion, business segment diversification, etc.
Education
B.Tech - Mechanical engineering
K L University
Vijayawada
05.2010 - 07.2014
Skills
Technical Expertise & business acumenundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
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morning
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Timeline
Presales & Solutions Consultant
Cropin Technology Solutions Pvt. Ltd
11.2021 - Current
Presales Manager
Securitas India
08.2017 - 11.2021
Business Development Team Leader
Cherytech India Private Limited
07.2014 - 08.2017
B.Tech - Mechanical engineering
K L University
05.2010 - 07.2014
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