Results-driven Case Manager with expertise in client assessment and employment planning. Proven success in job readiness training and documentation compliance, helping clients secure employment and achieve career advancement.
Overview
3
3
years of professional experience
Work History
Case Manager
Burmese American Community Institute
Indianapolis
10.2024 - 12.2027
Conducted assessments to determine client needs and eligibility for employers.
Facilitated workshops on resume writing and interview preparation for clients.
Managed client case files to ensure accurate documentation and compliance with state and federal regulations.
Built and sustained a firm relationship with local employers, staffing agencies, and partners to create job opportunities, and exceed department goals.
Assisted clients in securing employment by providing job readiness training, resume writing, job search coaching, and soft skills workshops.
Monitored client progress, and provided follow-up support to promote job retention and career advancement.
Collaborated with internal teams and community partners to address barriers, such as transportation, language, and training needs.
Developed individualized employment plans tailored to client goals and resources.
Education
Bachelor of Science - Human Resources Management & Management
Indiana University, Purdue University Indianapolis
Indianapolis, IN
05-2024
Skills
Client assessment
Employment planning
Case management
Job readiness training
Documentation compliance
Labor market analysis
MS Office Suite (Word, PowerPoint, Excel, Access, and Outlook)
Fluent in Chinese, Burmese, and English
Timeline
Case Manager
Burmese American Community Institute
10.2024 - 12.2027
Bachelor of Science - Human Resources Management & Management
Indiana University, Purdue University Indianapolis