VANADANA K
Hyderabad
Summary
Dynamic System Executive with a proven track record at Tata Consultancy Services, skilled in SQL and agile methodologies. Expert in developing robust mortgage applications and enhancing system performance. Adept at fostering strong stakeholder relationships and delivering innovative solutions, demonstrating exceptional problem-solving abilities and effective communication skills.
Overview
4
4
years of professional experience
Work History
System Engineer
Tata Consultancy Services
Hyderabad
03.2022 - Current
- Developed and managed mortgage application Empower to enhance operational efficiency.
- Created data validations and defaults to streamline loan processing prior to issuance.
- Designed logic in Orchestration Designer for document printing and interface automation.
- Built comprehensive loan workflows using Workflow Designer, covering Processing, Underwriting, and Closing phases.
- Mapped database values to various loan documents using Mapping Tree tool.
- Utilized Document Package Designer to generate diverse loan documentation.
- Collaborated with internal stakeholders to troubleshoot system operation issues.
- Evaluated system configurations against best practices, recommending necessary upgrades.
Support Executive
PROXIMUS - BICS - Belgacom Inter Carrier Services
Hyderabad
06.2021 - 02.2025
- Conducted system health checks to monitor overall performance.
- Utilized agile methodologies within Scrum frameworks for software development.
- Employed JIRA for efficient bug tracking and issue management.
- Managed release processes while handling tickets in JIRA and GIT.
- Developed Data Quality scripts to trigger notifications for abnormal application status.
- Fostered customer relationships through prompt responses to inquiries and support requests.
- Analyzed customer feedback to identify trends in product performance and usage.
- Collaborated with departments to ensure timely resolution of customer complaints.
Trainee
TCS
Hyderabad
01.2021 - 06.2021
- Received training in Web Technologies, Machine Learning, Artificial Intelligence, DevOps, Python, and OOP concepts.
- Developed communication skills, positive work ethic, team management ability, proactive attitude, and social interaction skills.
- Acquired knowledge of customer domain requirements and preferred technology skills.
- Enhanced capability to effectively manage organizational customer interactions.
Education
Masters Of Computer - Application
Sastra University
TamilNadu01.2023
Bachelors Of - Computer Application
Gayatri College For PG And Degree Courses
Vishakapatnam01.2020
Skills
- SQL and PL/SQL
- Unix operating system
- C
- C
- Python
- HTML
- Operational system checks
- Scrum methodology proficiency
Accomplishments
- Virtually awarded the Service and Commitment Award by TCS
Affiliations
- Enthusiastic traveler, where I enjoy exploring new cultures, cuisines, and landscapes
- Regularly engage in yoga and Zumba activities to maintain a healthy lifestyle and work-life balance
- Participated in art exhibition at Ravindra Bharati, Hyderabad held by Government of Telangana
Timeline
System Engineer
Tata Consultancy Services
03.2022 - Current
Support Executive
PROXIMUS - BICS - Belgacom Inter Carrier Services
06.2021 - 02.2025
Trainee
TCS
01.2021 - 06.2021
Masters Of Computer - Application
Sastra University
Bachelors Of - Computer Application
Gayatri College For PG And Degree Courses
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