Vance Lewis
Connersville,IN
Summary
Proactive and detail-oriented manager specializing in customer service and staff training. Track record of managing store operations effectively, optimizing inventory levels, and enhancing overall shopping experiences. Ready to leverage expertise to achieve measurable business outcomes.
Overview
21
21
years of professional experience
Work History
Production Worker
Sugar Creek Packing Co.
03.2026 - 04.2026
- Operated machinery to ensure efficient production flow.
- Followed safety protocols to maintain a safe work environment.
- Collaborated with team members to meet daily production targets.
- Conducted quality checks on finished products for compliance standards.
Manager on Duty
Save-A-Lot
03.2025 - 03.2026
- Supervised daily store operations to ensure compliance with company policies and procedures.
- Trained and mentored staff on customer service techniques and product knowledge.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Conducted regular store audits to maintain cleanliness and organization standards.
- Implemented promotional displays to increase product visibility and sales potential.
- Collaborated with management to develop strategies for improving store efficiency.
- Monitored employee performance, providing feedback and support for skill development.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
General Manager
Little Caesars
08.2023 - 12.2024
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Managed staff scheduling and training to optimize workforce efficiency.
- Implemented inventory control procedures, reducing waste and improving stock accuracy.
- Developed marketing strategies that increased local store visibility and customer engagement.
General Manager
Wingstop
06.2022 - 06.2023
- Analyzed sales data to identify trends, adjusting operational strategies accordingly.
- Enhanced customer service protocols, resulting in improved satisfaction ratings.
- Conducted performance evaluations, providing feedback to drive team development and morale.
- Established vendor relationships, negotiating contracts for better pricing and service terms.
Key Holder Supervisor
First Watch Daytime Cafe
07.2005 - 05.2022
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and operational efficiency.
- Managed inventory levels, coordinating replenishment to minimize stock shortages.
- Oversaw cash handling processes, maintaining accuracy in financial transactions.
Education
High School Diploma -
Shaker Heights High
Shaker Heights, OH06-1989
Timeline
Production Worker
Sugar Creek Packing Co.
03.2026 - 04.2026
Manager on Duty
Save-A-Lot
03.2025 - 03.2026
General Manager
Little Caesars
08.2023 - 12.2024
General Manager
Wingstop
06.2022 - 06.2023
Key Holder Supervisor
First Watch Daytime Cafe
07.2005 - 05.2022
High School Diploma -
Shaker Heights High