Vandana .
Mohali
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Relationship Manager premium accounts
Rbl
Chandigarh
01.2024 - Current
- Retail branch banking
- Managed client accounts, ensuring accurate information and timely updates.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Developed strategies to attract new customers while retaining existing ones.
Direct Marketing Executive
Quess corp ltd
Solan
04.2023 - 12.2023
- Credit card sales
- Health insurance
- Account opening
Customer Relationship Executive
Team lease
Mandi
12.2022 - 03.2023
- Customer onboarding for credit card
- Managed customer inquiries and resolved issues efficiently.
Senior Executive
Team lease
Mandi
07.2021 - 06.2022
- Customer onboarding
- Resolved customer inquiries and complaints requiring management-level escalation.
Accountant
Samreet textiles
Mandi
04.2020 - 06.2021
- Managed accounts payable and receivable for textile inventory transactions.
- Processed payroll in compliance with company policies and regulations.
- Collaborated with team members to improve accounting processes and workflows.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Supervisor
Gupta Motors Pvt Ltd
Mandi
03.2018 - 02.2020
- Supervised daily operations and ensured adherence to company policies.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
Bachelor of Arts - Political Science
Vallabh Govt College Mandi
Mandi , India 03.2012 - 03.2015
High School - Political Science
GOVT Girls Sen Sec School Mandi
Mandi , India 03.2011 - 03.2012
10th -
Govt High School
Ghasnoo 03.2009 - 03.2010
Skills
- Handle Complex Situation With Logical Decision
- Effective Team Player And Team Lead
- Good Communication Skills
- Sound Knowledge Of Computers (HTML, MS World, MS Excel)
- Certified Course Of DCA
- Quick Learner
- Customer onboarding
Interests
Extracurricular Activities
, Participated In Pre Rd Camp At UP.
Participated In Republic Day March.
Participated In State Level School Tournament.
Working With NGO’s.
Achievements
Best NSS Volunteer In HP 2012
Personal Details
Gender: Female
Date Of Birth:, .
Father’s Name: Mr. Puran Chand
Address: Village Kothi P.O Kothi Tehsil Balh Distt Mandi H.P
Corresponding Address:- Flat No 413 Nirwana Greens 2 SAS Nagar Mohali Punjab 140301
Languages
Hindi
First Language
English
Intermediate
B1
Timeline
Relationship Manager premium accounts
Rbl
01.2024 - Current
Direct Marketing Executive
Quess corp ltd
04.2023 - 12.2023
Customer Relationship Executive
Team lease
12.2022 - 03.2023
Senior Executive
Team lease
07.2021 - 06.2022
Accountant
Samreet textiles
04.2020 - 06.2021
Supervisor
Gupta Motors Pvt Ltd
03.2018 - 02.2020
Bachelor of Arts - Political Science
Vallabh Govt College Mandi
03.2012 - 03.2015
High School - Political Science
GOVT Girls Sen Sec School Mandi
03.2011 - 03.2012
10th -
Govt High School
03.2009 - 03.2010