Vandana Gaur
Senior Technical Specialist
New Delhi
Summary
Proactive and goal-oriented Life Science expert with 10+ years of experience primed for a leadership role, adept at harnessing collaboration and innovation to cultivate team synergy and enhance performance.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Technical Specialist
Sigma-Aldrich/Merck
11.2018 - Current
- Provide scientific resolutions for intricate microbiological inquiries, leveraging expertise and available resources.
- Document product quality issues via Trackwise & manage customer interactions in SFDC.
- Leverage Oracle, MANGO & SAP databases to deliver timely client solutions.
Account Manager, Microbiology
Merck Life Science Pvt Ltd.
06.2017 - 10.2018
- Strategically managed key accounts, resolving intricate technical inquiries and driving new business growth through established and untapped customer networks.
- Collaborated seamlessly across departments to analyze emerging trends and deliver valuable insights for sales analysis, resolving 85% of client issues.
- Developed an extensive account base of 250 active, recurring accounts.
- Conducted valuation analysis of market conditions, customer database, and competitor sales activities.
Technical Support Executive
Imperial Life Science (P) Ltd.
06.2015 - 04.2017
- Offered expert technical support on company products like Antibodies, Enzymes, PCR reagents, and ELISA kits.
- Analyzed competitor products, crafted comparison sheets, and devised sales strategies.
Education
Master’s degree - Biotechnology
Amity University
06-2014
Bachelor’s degree - Biotechnology
Amity University
06-2012
Skills
MS Excel
Certification
Lean Six sigma Yellow Belt Certified
Highlights & Extra Contributions
- Corporate Communications: Delivered impactful internal campaigns, Townhalls, and webinars (600+ attendees, 4.5/5 rating); created LinkedIn content aligned with brand voice; supported vendor management. Also, wrote EVA article for Merck India.
- Diversity & Inclusion – “I’m Equal” Group: Spearheaded inclusive events and open dialogues; collaborated with leadership to strengthen employee resource groups and drive cultural change.
- Employee Engagement – ECN: Orchestrated CEX Townhalls, annual celebrations, talent showcases, and community service initiatives, fostering a vibrant workplace culture.
- Well-being Forum: Championed wellness initiatives (Mindfulness, Desk Yoga, Fitness Challenges, Mental Health Awareness), driving a 25% uplift in employee well-being.
Affiliations
- Google certification on Digital Marketing
- Earned 50+ certifications in strategic communication, AI-driven problem-solving, and leadership development
Hobbies
- Book Reading
- Yoga and Exercise
- Culinary creativity
- Decluttering & Organizing
- Learning Through Podcasts
- Dog care and feeding
Timeline
Lean Six sigma Yellow Belt Certified
08-2024
Senior Technical Specialist
Sigma-Aldrich/Merck
11.2018 - Current
Account Manager, Microbiology
Merck Life Science Pvt Ltd.
06.2017 - 10.2018
Technical Support Executive
Imperial Life Science (P) Ltd.
06.2015 - 04.2017
Master’s degree - Biotechnology
Amity University
Bachelor’s degree - Biotechnology
Amity University
Similar Profiles
Mangesh K KulkarniMangesh K Kulkarni
Manager - SCM Operations at Merck – Sigma Aldrich Chemicals Pvt. Ltd.Manager - SCM Operations at Merck – Sigma Aldrich Chemicals Pvt. Ltd.
Aditya GauravAditya Gaurav
IT Change & Release Manager at Merck (Sigma-Aldrich chemicals PVT LTD)IT Change & Release Manager at Merck (Sigma-Aldrich chemicals PVT LTD)
Aryaki SaykhedkarAryaki Saykhedkar
National Academic Immersion Program at Merck, Sigma Aldrich, Life SciencesNational Academic Immersion Program at Merck, Sigma Aldrich, Life Sciences
Sam KuperSam Kuper
Data Scientist at Acme Packet Inc.Data Scientist at Acme Packet Inc.
Navdha SharmaNavdha Sharma
Sr. Manager- Social Media & Communication at CIN UniverseSr. Manager- Social Media & Communication at CIN Universe