VANDANA GUGLANI
Manager Administration
GURGAON
Summary
Organized Administration Manager with 10 years in supporting employees from onboarding through exit interviews. Promoted employee satisfaction through positive culture change and developed initiatives to increase employee engagement.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Administration Manager
Faber Capital Private Limited
Gurgaon
09.2014 - Current
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Reduced employee turnover through employee development and other retention measures.
- Updated reports, managed accounts and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Assigned tasks and directed team of office clerks.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Kept operations in compliance with [Type] regulations by developing and directing effective internal systems.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Managed15 employees with continuous coaching and mentoring.
Project Administration Officer
Lucrative Realty Pvt Ltd.
Delhi
11.2012 - 08.2014
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers to understand needs and provide excellent service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
MBA - Human Resources
Maharishi Dayanand University
Gurgaon 01.2011 - 01.2013
Skills
Documentation and reporting
undefinedAccomplishments
- Supervised team of 12 staff members.
Timeline
Administration Manager
Faber Capital Private Limited
09.2014 - Current
Project Administration Officer
Lucrative Realty Pvt Ltd.
11.2012 - 08.2014
MBA - Human Resources
Maharishi Dayanand University
01.2011 - 01.2013
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